Issue Detective

3 Months ago • All levels • Quality Assurance

About the job

Job Description

Investigate game issues, analyze gameplay, document bugs, and work with development teams to fix them. Passion for games, analytical skills, and communication skills are essential.
Must have:
  • Passion for games
  • Analytical skills
  • Good English
  • Communication skills
Good to have:
  • JIRA experience
  • Agile methodologies
  • Test plan creation
  • Test case execution
Perks:
  • Flexible working
  • Food vouchers

Company Description

Join The Game! 

Leader in the development and publishing of games, Gameloft® has established itself as a pioneer in the industry, creating innovative gaming experiences for over 20 years. Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles. Gameloft operates its own established franchises such as Asphalt®, Dragon Mania Legends, Modern Combat and Dungeon Hunter and also partners with major rights holders including LEGO®, Universal, Illumination Entertainment, Hasbro®, Fox Digital Entertainment, Mattel®, Lamborghini®, and Ferrari®. Gameloft distributes its games in over 100 countries and employs 3,600 people worldwide. Every month, 55 million unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

Job Description

As an Issue Detective, you will have the mission to investigate our games and identify issues. If you feel curious to get into a real adventure, spy on the gameplay of our titles, and detect “crimes”, then keep reading the brief below. 

Your Role:

  • Play the game versions repeatedly in different ways and situations
  • Work closely with the development team and update them promptly about issues 
  • Work with a bug base, identify bugs and write a detailed description according to internal standards and procedures (previous experience with JIRA would be considered as an advantage)
  • Follow up reported bugs and update their statuses.
  • Read game documentation, follow test plans and work with test cases 

Qualifications

  • Passion for games
  • Interest in QA
  • Analytical skills
  • Good command of English
  • Communication skills
  • Teamwork
  • Willingness to learn new skills and grow
  • Exposure to agile methodologies will be considered as a plus

Additional Information

Why Join Gameloft Universe?

  • You want to work in an exceptional industry and create games downloaded by millions of players every day
  • You want to be part of a talented and supportive team of pioneers who have a passion for creating video games
  • You want to contribute to a vibrant and dynamic atmosphere
  • You want to join a global company and meet great people around the world
  • You are looking for a fun place to work in the heart of Sofia and excellent transport connections
  • You  want to work on a permanent contract with competitive remuneration and benefits package

Our Benefits:

  • Additional Health Insurance with excellent coverage, including dental care & dioptric glasses reimbursement
  • Flexible working time on hybrid mode with short Friday option
  • Food vouchers – 200 lv. per month
  • Several options for active lifestyle – both Multisport and Coolfit cards available
  • 20 days paid annual leave + 1 birthday day off
  • Referral & Baby Bonus
  • Modern & Cozy office in Sofia Tower 2 (Mall of Sofia) with a lot of gaming temptations – table tennis, air hockey, PS5, great board games collection, etc.
  • Hot beverages at your disposal on daily basis + fresh fruits & snacks on weekly  
  • Access to office library, trainings and career development plan
  • Active studio life – different events, parties, charity initiatives and more
  • Occasional Gifts – celebrate special moments
  • Exclusive discount program from retailers, restaurants, tech suppliers and more

If you are interested in our job offer, please send a CV. Applications will be processed in confidentiality.

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About The Company

We are Gameloft and our greatest reward is seeing that 1.5 million new Gameloft games are downloaded every day.


Our dream to offer mobile games to the entire planet through our products is about to become a reality.


We owe our success to the talent and passion of our teams. It is because of their dedication to excellence and attention to detail that we can offer games of unparalleled quality to our millions of fans.


Do we have strong franchises? Yes! Just take a look at Asphalt, Order & Chaos, Modern Combat or Dungeon Hunter. . We also have a great network of partners to help us deliver cool new games to your favorite device. Think Universal, Illumination Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel®, Ferrari® and many more.


Gameloft is also home to Gameloft for brands and Gameloft Business Solutions, our business entities that provide gaming experiences for brands and carriers, respectively.


Learn how we create meaningful connections between people and brands at www.gameloft.com/forbrands and our customized gaming packages and subscription-based offers at www.gameloft.com/business-solutions.


Nous sommes Gameloft et voir que 1,5 million de nouveaux jeux Gameloft sont téléchargés chaque jour est notre plus grande récompense. Notre rêve d'offrir des jeux mobile à la planète entière à travers nos produits est en passe de devenir une réalité. Nous devons notre succès au talent et à la passion de nos équipes. C'est grâce à leur souci de l'excellence et du détail que nous pouvons proposer des jeux d'une qualité inégalée à nos millions de fans. Avons-nous des franchises bien établies ? Oui ! Regardez Asphalt, Order & Chaos, Modern Combat ou Dungeon Hunter. Nous avons également un excellent réseau de partenaires, qui nous permet de vous offrir de nouveaux jeux extraordinaires sur votre appareil préféré. Pensez à Universal, Illumination, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel®, Ferrari® et à bien d'autres.

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