MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.
We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, HAWKED – and many more.
Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE, Serbia, and Georgia.
Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.
What you’ll do:
- Manage the user support service to resolve payment-related issues
- Connect and configure payment methods
- Support accounting and reconciliations (data exports for reconciliations with counterparties, discrepancy resolution, project setup in the statistics service)
- Interact with the support services of payment providers
- Ensure functionality of the service (respond to incidents, monitor signals, troubleshoot issues in collaboration with system administrators, and operations)
What you need to succeed:
- 3 years of experience in payment service support
- Ability to work with large volumes of data
- Customer-oriented mindset
- Possession of an advanced technical degree
What we offer:
- Work remotely from all around the world
- Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
- A strong team of specialists across different areas — access unique expertise and professional knowledge
- Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
- Create great games and win the hearts of players
- Push the boundaries of the game industry and lead the way forward
