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Field Service Technician

Selangor, Malaysia (On-site)

Field Service Technician

1 Hour ago • 3 Years + • Facilities Management

About the job

2 skills required for this role

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microsoft-office

communication

Job Description

Tesla seeks an experienced Field Service Technician to join its Energy Products team. The role involves troubleshooting, repairing, and upgrading stationary battery equipment and charging infrastructure. Extensive travel is required, covering multiple locations for extended periods. Responsibilities include complex electro-mechanical repairs, using various tools and diagnostic equipment, following best practices, maintaining communication within the service organization, and providing support across regions. The ideal candidate will possess a Certified Electrician certification (Cert III (3)+ in Electrical/Electro Technology), 3+ years of electrical experience in the Commercial, Industrial, or Utility sectors (Solar/Wind preferred), and a current Electrical Registration/License. The position requires strong problem-solving skills, excellent communication, the ability to work independently and as part of a team, and a willingness to travel extensively.

Must have:

Certified Electrician (Cert III (3)+)
3+ years' electrical experience
Current Electrical License
Troubleshooting & repair skills
Extensive travel availability
Strong communication skills

Good to have:

Solar/Wind experience
Experience with Powerwall & Superchargers

What to Expect

Tesla is looking for an experienced and dynamic Field Service Technician to work in one of the most progressive companies in the world. We are seeking experienced service technicians with excellent oral and written communication skills to work within the Energy Products team. Tesla needs a diversely talented and highly mobile technician ready to move quickly in order to keep our systems fully operational. The primary job is to service, troubleshoot, or upgrade stationary battery equipment and Tesla charging infrastructures as needed. Applicants should be self-motivated team players with a positive attitude! As stated, this role will require a significant amount of travel set around the service and upkeep our stationary battery network.

What You’ll Do

Responsibilities

Troubleshoot and repair equipment as defined by the service engineering team.
Be ready to travel for extended periods of time covering multiple locations.
Perform complex and precise electro-mechanical debug, rework and repair.
Perform tasks requiring a high level of skill and patience.
Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes).
Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment.
Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines.
Have flexibility to provide support outside your region and possibly outside the country as required.
Perform other related duties as assigned per our growth and diversity across applications.
Actively work across Powerwall and Supercharger sites, ensuring they stay online and performing at an optimal level.

What You’ll Bring

Requirements

Certified Electrician (Cert III (3)+ in Electrical/Electro Technology)
Minimum 3+ years’ electrical experience’ within the Commercial, Industrial or Utility sector. (Solar/Wind experience is preferred)
Must have up to date Electrical Registration/License.
Must be able to work from complex and detailed documentation and/or verbal and written instructions depending on situation.
Strong computer skills. Comfort with Microsoft office and cloud-based computing programs. Ability to communicate and function well in a mobile office setting.
Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings.
Must be reliable, have good initiative, committed, and quality focused.
Willingness to work outdoors, on the road, at unusual hours.
Ability to lift 20-25kg.
Valid driver’s license required.
Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment.
Ability to follow oral and written instructions.
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
Ability to effectively handle multiple priorities, organize workload, and meet deadlines.
Ability to maintain and perform top level professional integrity and appearance.

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