Director, Global Editorial and Publishing

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Platforms and Editorial Director is part of the Global Content Strategy, Development & Distribution team, reporting into the Senior Director, Global Strategic Planning. This individual will be part of a global team responsible for developing and scaling best-in-class content on behalf of Visa’s marketing positioning and voice.

This individual will oversee the planning, management, and optimization of Visa’s content across global social media platforms.  This person should have a passion and experience in:

• Social Listening across industries, trends, and topics

• Real-time and reactive content development

• Editorial Planning and Management

• Community Management and Engagement

• Social Platforms, Algorithms and Trends

• Performance and Measurement to Optimize

Essential Functions (Required):

• Use data and best practices to plan, schedule and post Visa content across key platforms including Instagram, TikTok, YouTube, and LinkedIn

• Provide strong guidance on platform and content best practices (by staying on the edge of platform trends, algorithms and innovation)

• Partner with Content Strategy to maintain a deep understanding of audiences and communities as well as their wants and needs

• Partner with Community Management team to identify and drive real-time engagement opportunities that builds community

• Mine, track and identify trends from the Visa community that can inform future strategies

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience
with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a
PhD

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an
Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 12+ years experience in strategic and/or operations roles managing digital and social marketing
and content
• Deep experience with social media platforms as demonstrated through an understanding of the
unique languages, algorithms and advertising model within each major platform
• Content strategy, financial services or payments industry experience preferred
• Extremely organized with keen attention to detail
• An influential and confident leader with experience collaborating across complex global teams
• Bring fresh creative ideas to increase efficient and effective experimentation
• You have a bias for action, not bureaucracy, and are able to act nimbly and quickly while rallying
cross-functional teams.
• Must have proven ability to drive results with a high degree of personal initiative and leadership in a
fast-paced, dynamic environment with limited resources.
• A thought-leader, change agent, and champion of developing new ways of working.
• Must have strong leadership experience with a desire to mentor and grow teams.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 180,700 to 262,100 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.