Digital Content Intern

2 Weeks ago • 2 Years + • Logistics • Undisclosed

About the job

2 skills required for this role

Add these skills to join the top 1% applicants for this job

excel

cross-functional

Job Description

This internship focuses on digital content creation and e-commerce operations. Responsibilities include sales planning, inventory management, collaborating with various teams (US E-commerce, APAC, Supply Chain), analyzing customer needs, planning e-commerce features for a seamless customer experience, reporting on business success metrics, managing stock replenishment, working with RDC for returns, collaborating with cross-functional partners, assisting in customer service, planning quarterly operational and promotional events, and analyzing release readiness reviews. The role requires strong analytical and problem-solving skills, proficiency in Excel and PowerPoint, and fluency in English and Chinese. The candidate will also work closely with the consumer engagement team to develop marketing strategies.

Must have:

E-commerce platform management
Strong analytical & problem-solving skills
Inventory management & reporting
Cross-functional team collaboration
Fluency in English and Chinese
Proficient in Excel & PowerPoint

What to Expect

The E-Commerce Operation planner will be responsible for sales planning, goods order for e-shop website, on-hand inventory analysis and report sell-thru progress of products to improve sales, communicating with US E-commerce team, APAC team, Supply Chain team and work closely with relevant departments in local office.

What You’ll Do

-Fully understanding of customers need on products and liaise closely with consumer engagement team.

-Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.

-Report on E-commerce business success criteria results, metrics, test and deployment management activities.

-Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.

-Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.

-To assist in Customer service and liaise closely with RDC

-To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.

-Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.

- Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.

What You’ll Bring

-More than 2 years e-commerce platform management experience in multinational corporation

-BA degree in related fields

-Strong analytical and problem-solving skills

-Experience to monitor daily trading operation

-Fluent in English and Chinese both written and speaking

-Proactive and highly result-oriented mindset

-Ability to handle multiple tasks simultaneously

-Strong Excel and ppt skills

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%