DevOps Lead Engineer

Job Description:

At Merkle, customer experience is at the forefront of everything we do.
To help us driving innovation, and build functional systems that improve customer experience, we are looking for a Cloud DevOps Lead Engineer to reinforce our Cloud Solutions team.

If you have a proven track record in Cloud Computing, you're passionate towards cutting edge technologies, and how to constantly improve the software development life cycle, we'd love to speak with you.

Key responsibilities:

• Design, build and management of cloud architectures guaranteeing high availability, solid security, top performance and reliability
• Being involved in engineering and applications operations
• Automate systems management, focusing on performance, scalability and security, improving utilization and reducing toil
• Design cost-effective solutions and services ensuring that value is measured, tracked and realized at the end of key delivery points
• Development and improvement of Continuous Integration and Continuous Delivery pipelines for developer productivity increase
• Design and implement logging, monitoring and alerting solutions, increasing systems visibility and enabling faster recovery from incidents
• Provide guidance and recommendations to increase efficiency and reduce customer incidents
• Develop tooling and processes to drive and improve teams and customer experience
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Support internal and external customers on multiple platforms
• Document products, processes, and tools with a high quality
• Continuous improvement following company’s internal education program
• Communicate well and good in client relationship, effective at understanding our product portfolio and how to promote our offe

Requirements:

• Knowledge of at least one public cloud offering:  AWS, Azure, GCP
• Professional experience and a high-level understanding of Linux or Windows systems fundamentals and their implications.
• Proficiency with at least one of the following scripting languages: Bash, Python, JavaScript, Go, PowerShell
• Professional automation experience with at least one configuration/deployment management tool such as Ansible, SaltStack, Terraform
• Good expertise on container technologies such as Docker, Kubernetes is a plus
• Experience integrating monitoring and alerting technologies, such as Datadog, New Relic, CloudWatch or Azure Monitor and Elastic Stack
• Experience of building, running and improving CI/CD frameworks, tools etc. and industrializing these into day-to-day operations
• Demonstrable understanding of security and networking principles in a cloud-native environment
• Experience working in an Agile fast-paced, DevOps environment.
• Excellent problem solving/analytical skills and knowledge of analytical tools.
• Ability to multitask in a fast-paced environment.
• Ability to provide outstanding customer service, be a good listener, work well with others and trusted by colleagues.
• Fluent in English (French or German as a plus), Excellent verbal, written communication, and negotiations skills.

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