Design Manager, Emerging Creative

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

The Netflix Experience Design team is seeking a proven Design Leader to join our multidisciplinary Emerging Creative team, which includes motion, video, visual design, and audio specialists. As part Product Design Manager and part Creative Director, you will drive UX innovation, that balances creativity with feasibility, transforming big ideas into impactful business results.

About the Team

Emerging Creative is a team of designers specializing in dynamic media. We collaborate closely with product design, cross-functional business units, and engineering partners to envision, create, and inspire new product and omnichannel experiences. Our goal is to ensure quality and cohesion in Netflix members' experiences worldwide.

Despite being well established we operate with a startup mentality. Autonomy and trust are vital; we depend on each other to be agile, highly aligned, and responsible for delivering high-quality work that meets the needs of our members and ever-changing business. Our culture values creativity, accountability, experimentation, and a unique sense of humor.

About You

You have experience recruiting and building effective creative teams and possess deep knowledge of UX design, brand expression, and product marketing. You set high standards for quality, communication, and collaboration. Most importantly, you lead by inspiring your team (vs just managing or directing them) to collaborate, create, and deliver exceptional product experiences together.

You excel at building and maintaining partnerships, working comfortably across various initiatives and with diverse partners. You proactively build context to deepen your understanding of stakeholder needs and your broader domain. You are skilled at negotiating conflicting priorities and spotting connections where others may not see them, often well ahead of time.

You are proactive, results-oriented, and thrive in ambiguity. You simplify complex problems and prioritize adaptability, asking the right questions to arrive at better solutions with broader business priorities in mind. As a leader, you prepare your team for the unexpected, seeing opportunity and unlocking potential exposed by our dynamic business landscape. 

You measure success in terms of both human and business impact. You foster excellence through collaboration, encouraging an inclusive environment that welcomes diverse viewpoints, working styles, and innovative ideas. You model open communication, seeking and providing constructive feedback, and approaching conflicts with curiosity and humility.

You empower your team by helping to define and clarify business priorities, highlighting the significance of their contributions, and converting creative skills and strategies into measurable business impact.

The Must-Haves

• Proven experience leading and scaling a highly collaborative, multidisciplinary design team that has conceptualized and delivered globally successful, impactful creative solutions.

• Proven experience developing and influencing world-class, omni-channel creative experiences, inclusive of: Complex digital products and features in collaboration with engineering and product partners, Marketing & communications , Physical experiences and , Cohesive end-to-end brand expression.

• Experience creating and maintaining alignment across a fast-moving organization with multiple stakeholders and competing priorities

• Expertise in design thinking, user-centered design, design sprints, user empathy

• Success in leading effective change management

• Ability to communicate the value of design and creative strategy to stakeholders at all levels, building support for the team and key initiatives

• Fostering accountability and trust within your team and with partners

• Experience mentoring and growing senior designers and contributing to the design community

• Proven track record of driving alignment and adoption of successful cross-organizational initiatives

• Willingness to fail and learn

• Passion for entertainment and storytelling

• Success aligning priorities with broader mission/vision of team

Even Better

• Experience managing hybrid, remote, and diverse teams

• Designing for global and regional audiences

• Collaborating with design systems, design technology teams

• Post-production teams focused on editorial, narrative development and business storytelling

Compensation Range: 

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is  $270,000 - $700,000

Benefits: 

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .Netflix is a unique culture and environment.  Learn more .

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.