Datacenter Operation Engineer (Multiple Positions)

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Participate in network device and cable projects including network plan, cabling, installation, adding new capacity, and working on retrofits within the Datacenter. Work within the server rack lifecycle process with a focus on helping buildout computing and storage environments. Perform power cycles, troubleshooting, and replace failed components. Work on network device and links status monitoring and validations. Work with external vendors and ISPs for testing and verification and work within a ticketing system in support for the server fleet. Be the first point of contact (POC) for break-fix technicians and prioritize ticketing queues and work to resolve escalations. Participate in an on-call rotation. Assist with inventory and asset management.

Qualifications Must have a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Information Systems, or a related field, and 2 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Maintaining on-site corporate network and IDC infrastructures including routers, switches, and servers; Handling and fixing routine tickets and tasks related to data center ticketing system, including monitoring, testing, troubleshooting, and fixing infrastructure components and services; Performing system validation on server components including motherboard, CPU, memory, hard drives, back-plane, and power supply; and Analyzing test result and debugging failures during server functional test and stress test using Python and shell scripting. Type: Full time, 40 hours/week Location: Ashburn, VA To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI