Client Partner - Payments

4 Days ago • All levels

About the job

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About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Client Partner - Banking & Financial Services

The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for multiple strategic financial services clients.

In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.

The Partner will act as a “trusted advisor” to his/her client and have a mix of strategic business and technology experience. With Brillio’s strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.

Responsibilities

Establishing and managing client relationships at all levels
Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture
Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account
Managing the account P&L & high-level delivery responsibility
Mapping Brillio’ s capabilities and solutions to client’s requirements
Build newer relationships with multiple pre-eminent BFS brands

Qualifications

This client partner position is unique due to its very specific need for this role to be extremely adept at networking infrastructure-related matters. We are looking for somebody who is a true subject matter expert in infrastructure - especially networking
Proven track record of delivering growth with large banking & financial services clients (15M+) and driving strategic partnerships
Desirable experience serving payments fintech companies
Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example
Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
Senior executive presence and credibility – possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change
Excellent communication and facilitation skills
Exceptional client management skills and business development & delivery experience
Experience in a global service delivery model

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