Administrative Assistant, Quality Assurance

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard Entertainment Quality Assurance (QA). Blizzard QA is a close-knit team; we care about problem solving, providing opportunities for professional growth, and succeeding together. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work!

The Administrative Assistant role provides crucial support to team leadership, involving managing complex calendars, coordinating travel arrangements, and assisting with meeting preparation. They will be proactive, possess exceptional communication skills, and thrive in a fast-paced environment. Responsibilities include offering confidential support, acting as a communication bridge, supporting event planning, providing general administrative assistance to leadership, and being a resource to the overall employee population. Additionally, the Administrative Assistant will manage calendars, arrange travel, and foster positive internal and external relationships.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Austin, TX.

Responsibilities:

• Provide confidential administrative support to leadership, offering clerical and administrative assistance and following up with staff for information or support as needed.

• Coordinate travel arrangements, including securing passports and visas. Manage travel logistics, hotel accommodations, and meeting planning for staff as needed.

• Manage meeting and event logistics, including room setup, sending calendar invites, tracking RSVPs, preparing agendas, and taking comprehensive meeting notes. Provide detailed summaries of team meetings, ensuring all key points and action items are captured accurately.

• Share established policies, procedures, and guidelines in response to inquiries. Reach out to appropriate stakeholders for support and to make recommendations to support the employee experience.

• Provide administrative support to the leadership team, including scheduling meetings, maintaining calendars, drafting correspondence, creating spreadsheets and presentations, preparing expense reports and documents, and managing files.

• Work collaboratively and manage relationships with external vendors.

• Assists with ordering, stocking, maintenance, and disposal of office supplies and equipment.

• Assist in coordinating setup and moves of workstations, desks, offices, and equipment for existing and new employees.

• Assist in onboarding new employees to the team and coordinating their onboarding meetings and activities.

• Support in planning, organizing, and executing site events and activities for the enjoyment of all employees, including holiday events, diversity and inclusion, or local events.

• Foster positive relationships with staff and management, both within and outside the company, and ensure efficient collaboration.

• Performs other duties as assigned.

MINIMUM REQUIREMENTS

Experience

• Minimum of 3 years of administrative support experience.

• Experience supporting teams in various time zones.

• Experience planning and coordinating events, such as team meetings, conferences, or company-wide events.

• Experience booking travel, lodging accommodations, and expense management.

Knowledge & Skills

• High School diploma or equivalent required. Bachelor’s Degree in a related field preferred.

• Proven ability to provide confidentiality and discretion and act with excellent judgment.

• Strong organizational skills, detail orientation, and world-class prioritization and multi-tasking.

• Proficient in Microsoft Office Suite and other office productivity tools.

• Ability to work effectively in a global, cross-functional team environment.

• Demonstrable ability to own and handle multiple projects simultaneously and the ability to juggle multiple tasks and priorities simultaneously can be a valuable skill.

• Excellent written and verbal communication, planning, organization, and time management skills.

EXTRA POINTS

• Experience in the technology industry or Quality Assurance field.

• Knowledge of project management principles and practices.

• Passion for Blizzard’s line of products and services.

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;

• 401(k) with Company match, tuition reimbursement, charitable donation matching;

• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;

• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;

• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $15.77 - $29.13 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.