Account Strategist, SBS Engage, Google Customer Solutions (Polish)

2 Weeks ago • 2 Years + • Business Development

About the job

Summary

The Account Strategist at Google Customer Solutions (GCS) works with small and medium-sized businesses (SMBs) to develop and execute advertising strategies using Google Ads. Responsibilities include delivering against quarterly growth goals, building client relationships, conducting consultations, managing client portfolios, driving customer growth, and exceeding customer expectations. The role requires strong communication, analytical, and relationship-building skills, along with fluency in Polish and English. Success in this role involves understanding client needs, identifying growth opportunities, managing risks, and creating effective quarterly plans. This position is key in helping businesses leverage Google's advertising platform to reach a wider audience.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/sales/marketing
  • Fluency in Polish and English
  • Google Ads and online advertising knowledge
  • Client relationship management
  • Achieve ambitious growth goals
Good to have:
  • Google Digital Workshop certification
  • Portfolio management experience in Poland
  • Strong storytelling and narrative skills
  • Stakeholder influence and management
  • Multitasking and project management skills
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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in an advertising, consultative sales, business development, online media environment, or marketing role.
  • Ability to communicate in Polish and English fluently to support client relationships in the region.

Preferred qualifications:

  • Google Digital Workshop certification or equivalent experience.
  • Familiarity with Google Ads and online advertising.
  • Ability to own a portfolio in an advertising or media sales context in Poland, and consistently overachieve quotas to drive growth.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
  • Ability to influence stakeholders internally and externally to deliver impact.
  • Ability to multi-task and manage multiple projects at a time while paying attention to detail.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly business and product growth goals.
  • Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations with clients to advise them on how to get the best return on their Google Ads investment.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
  • Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing objectives.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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