Technical Trainer - French Speaker

1 Day ago • All levels • Education • Undisclosed

About the job

2 skills required for this role

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communication

organisational-skills

Job Description

Tesla seeks a French-speaking Technical Trainer for its West Region (Belgium, France, Luxembourg, Netherlands). The role demands exceptional delivery of learning solutions, ensuring the Service region provides top-tier ownership experiences for Tesla owners. Responsibilities include facilitating new hire and continuous technical training (instructor-led and virtual), mentoring coaches, collaborating with Service Managers to address skill gaps, and supporting apprentice programs. The ideal candidate possesses strong automotive system diagnosis and repair knowledge (EV experience preferred), exceptional communication and facilitation skills, and the ability to travel extensively (60%). Proactivity, flexibility, and tech-savviness are essential. Experience with Tesla's infotainment and driver assistance systems is highly desirable.

Must have:

Exceptional communication & facilitation skills
Strong automotive system diagnosis & repair knowledge
EV experience preferred
60% travel
French fluency

Good to have:

Experience with Tesla infotainment & driver assistance systems
Experience with apprentice programs

What to Expect

Tesla is looking for a Technical Trainer for its West Region (Belgium, France, Luxemburg, Netherlands). The Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Technical Trainer will take responsibility for ensuring their Service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on New Hire and Continuous technical training, mentoring and supporting a network of coaches, and partnering closely with local Service Managers to train for skill gaps and elevate the performance of their teams.

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.

What You’ll Do

Facilitate New Hire and Continuous instructor-led and virtual technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards
Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Tesla electric vehicles
Support the Content Development team with the creation, revising and/or reviewing training material, as needed
Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials
Partner with Managers and Coaches to identify and train for skill gap development of employees
Serve, coach and mentor a network of Service Coaches to enhance core capabilities and ensure continuous process improvement
Support the cross training and upskilling of peer trainers

What You’ll Bring

Equivalent in experience and evidence of exceptional ability
Strong automotive system diagnosis and repair knowledge; with experience of electric vehicles preferred
Strong facilitation, coaching, stakeholder management and interpersonal communication skills required.
Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role
Proactive, flexible, confident, professional, and self-directed in a fast-paced environment. Tech savvy – able to expertly use a full suite of office and learning technologies
Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport
Experience with Tesla’s infotainment and driver’s assistance systems strongly preferred

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