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Technical Product Manager

Ontario, Canada (Hybrid)

Technical Product Manager

2 Months ago • 3 Years + • Product Management

About the job

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Job Description

Technical Product Manager role at Electronic Arts, Toronto. 3+ years of experience in technical product management, ideally with CRM/community engagement tools. Strong Agile framework understanding and ability to translate vision into roadmap. Hybrid onsite options available.

Must have:

Technical Product Management
CRM/Community Engagement Tools
Agile Framework
Roadmap Development

Good to have:

Customer Review/Feedback
Value-Based Development
Data-Driven Decision Making
Return on Investment Analysis

Perks:

Hybrid Onsite Options
Collaborative Team Environment

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The multi-disciplinary Player & Quality Insights team focuses on understanding player behavior and designing player feedback events across our entire portfolio of games, to help game teams develop the games and experiences our players want to play. We are a player-inspired team where every major decision starts with who we make games for.

Reporting to the Senior Technical Product Manager, we are looking for a technical product manager (TPM) who will establish roadmaps, product management for a growing innovation-team with universal products, used across multiple EA teams. You will ensure these software product portfolios (made up of a mix of internally developed tools and 3rd party vendor solutions) are appropriate and prioritized, and work collaboratively on new projects, with a focus on experimentation, research & development and community engagement.

Local, hybrid onsite options are available.

Responsibilities

You will define and guide roadmaps collaboratively for the portfolio of technical products, managing them through their life cycle: idea, introduction, growth, and end stages, including product integration opportunities.
You will manage timelines and expectations with multiple partners and user groups, make decisions with multiple EA needs in mind and improve our user feedback process and community engagement.
You will use data to influence and make decisions, measure success, define and perform return on investment and value-add analysis.

Qualifications and Knowledge

3 or more years of experience in technical product management.
Ideally, you have experience working directly with tools or product(s) using Customer Relationship Management / Community Engagement / Customer Review and Feedback technologies. A technical background is appreciated.
Knowledge of Agile framework and value-based development.
Converting ideas/vision into roadmap, and then from roadmap into launches and productization.
Experience or desire working in a team with varied domain expertise, technical and non-technical, across different locations and in hybrid and remote work environments.

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About The Company

Electronic Arts

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We exist to inspire the world to play. We put our people first, and we thrive off their diversity in our innovative technology and immersive storytelling. We’re doing the work to give everyone the space to be their full selves while giving back to our community, no matter where you’re working from. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and transform the future of gaming. Join us.