Senior Success Architect

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Success Architect in San Francisco, CA:

Job Duties: Build expertise in, and test, new Salesforce integration products. Develop proof-of-concept code samples to help Salesforce customers adopt Salesforce's integration products. Consume, revise, and write new technical documentation for Salesforce's new integration products. Author and present technical presentations that help Salesforce's technical employees and Salesforce's customers build expertise in Salesforce's new integration products. Develop and document feedback and enhancement requests for Salesforce's new integration products that will be presented to Salesforce's Product Development team, with the intent to positively influence future revisions of the products. Improve Mulesoft product serviceability by building expertise in new product introductions, large-scale migration efforts, and existing product requirements. Provide architectural guidance, product expertise, innovation, and knowledge capital to our stakeholders in Customer Success and Technology & Products. Work cross-functionally with our partners in Customer Success to develop and transition our expertise across the entire organization, strengthening a sustainable and self-powered ecosystem that drives success for all Mulesoft customers.  Telecommuting is an option. 

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and three (3) years of experience in the job offered or in any occupation in a related field. 

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Configuration and design of integration platforms; (2) Mulesoft ESB; (3) Identify requirements; (4) Evangelize the messaging and integration platform standards and concepts; (5) Linux; and (6) API gateways

Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. 

Salary: $180,960.00 - $236,900.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 23-143042. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $180,960 to $236,900.

For Colorado-based roles, the base salary hiring range for this position is $180,960 to $236,900.

For Washington-based roles, the base salary hiring range for this position is $180,960 to $236,900.

For Washington D.C based roles, the base salary hiring range for this position is $180,960 to $236,900.

For Maryland based roles, the base salary hiring range for this position is $180,960 to $236,900.

For California-based roles, the base salary hiring range for this position is $180,960 to $236,900.

For Hawaii-based roles, the base salary hiring range for this position is $180,960 to $236,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.