Senior Salesforce Administrator

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Senior Salesforce Administrator

Do you thrive in a fast-paced environment and enjoy translating business needs into powerful Salesforce solutions? Are you a problem-solving ninja with a passion for keeping complex systems running smoothly? If so, then we want you on our team!

SS&C Intralinks is searching for a highly motivated Senior Salesforce Administrator to join the Business Applications Team. 

The Business Applications team is responsible for the implementation, support and enhancement of internal systems and processes across the organization.  We work closely with diverse cross-functional stakeholders to gain a deep understanding of how each one functions to ensure they have the appropriate tools and processes to focus on their core competencies.  Our primary objective for this role is to recruit an extremely talented and professional individual who can work closely with several different groups throughout the organization.  Reporting directly to the Development Manager, this role offers the opportunity to deliver business-critical solutions through our enterprise Salesforce platform. This position will play a pivotal role in managing and optimizing our Salesforce instance, ensuring it aligns with our evolving business objectives.

Responsibilities:

• Partner with business stakeholders to gather requirements, define solutions, and configure Salesforce automations, workflows, and business processes.
• Implement and manage Salesforce releases through a defined release management process, ensuring minimal disruption to users.
• Conduct thorough quality assurance testing to identify and resolve issues before deployment.
• Provide ongoing support to users, troubleshoot problems, and answer questions regarding Salesforce functionality.
• Stay up-to-date on the latest Salesforce features and best practices, continuously seeking opportunities to optimize the platform.

Qualifications:

• Minimum 3-5 years of experience as a Salesforce Administrator.
• Proven track record of successfully managing and optimizing a Salesforce instance.
• Strong understanding of Salesforce core functionality, including objects, fields, workflows, and automation tools.
• Experience with user management, security settings, and data governance.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and collaboration skills.
• At least one Salesforce certification preferred (Administrator, Platform App Builder, etc.).
• Experience with Agile Accelerator, DocuSign CLM and/or Zuora Billing is a plus

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.