Senior Remote Traffic Operations Coordinator

Remote Traffic Operations is responsible for providing transmission, telecommunications, and internet access for all ESPN and ABC remote events.  Transmission could include fiber, satellite, IP or a combination of all to transmit the event’s audio and video back to ESPN’s main Bristol facility, in addition to others facilities.  Remote Traffic also provides network return and production returns back to the remote site, as well as transmissions between the event site and various other locations.  The department order telephone service to be temporarily installed at the venue to provide communication for the remote workers.  Internet and Ethernet services could also be installed to provide temporary internet access, communications directly back to Bristol, or to be used to enable VoIP services.  Remote Traffic is also responsible for traveling to site to supervise the installation of these services at the larger events, manage transmission services and vendors, creating budgets, and making sure the invoices for all ordered services get properly coded to their respective events. 

The Senior Remote Traffic Coordinator position is responsible for ordering transmission and telecom services for ESPN remote events.  These services will include the procurement and coordination of transportable and fixed satellite earth stations, occasional use satellite transponders, high and low bandwidth fiber optic transport, voice and data circuits, encryption and compression technologies, and other telecom services and facilities as needed.  Their specialty will be to coordinate large scale, complex events and provide on-site support for these events as assigned throughout the year.

Development and management of cost budgets for each program delivery is mandatory. 

Responsibilities:

• Plan and procure transmission and telecom services ESPN remote events of varying size and scope.
• For all assigned programs and events, plan and integrate necessary technical, operational, and fiscal information from within Remote Traffic, various other ESPN departments, and from sources outside of ESPN.
• Analyze cost information, create budgets, and distribute that information to relevant individuals or departments.
• Create work orders containing service information for that particular event.  Distribute this work order to all relevant parties in a prescribed time period before the event.
• Evaluate invoices for all services ordered, and process these invoices by coding them to the correct cost centers in a timely manner.
• Plan and provide service and support of on-site transmission at remote sporting venues.
• Plan and provide service and support of on-site telecommunications at remote sporting venues.
• Attend site surveys for assigned remote events for venue analysis and written pre-event plans.
• Maintain advanced knowledge about the operational and technical aspects of various telecom services and equipment at a level necessary and appropriate for fulfilling the department’s responsibilities.
• Ensure that telecom services and equipment vendors meet and maintain ESPN technical and operational standards.
• Analyze, research and suggest more advanced or cost savings solutions to performing Remote Traffic functions.
• Undertake special projects as assigned by management.
• Periodic weekend and evening hours required.

Qualifications:

• Candidate must possess strong communications and interpersonal skills and organizational abilities.
• Candidate must possess strong attention to detail and work independently in a demanding deadline driven environment.   

Preferred Qualifications:

• A minimum of 5 years professional experience related to broadcast or technical operations including on-site experience with remote venue telecommunications.
• Professional experience in operating processes of remote sports productions.
• Strong knowledge of Production workflow and operating systems.
• Strong knowledge of telecom services.
• Experience managing and implementing multiple budgets.

Required Education:

High School diploma or equivalent.

Preferred Education:

Bachelor’s Degree or equivalent.

Additional Information:

Must be able to work nights, holidays and weekends.

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