Senior Manager, QA

Job Description

Job Purpose

The Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and address complex business challenges in the financial sector. The ICE Senior Manager QA position plays a key role in testing and delivering trading, listing, compliance and surveillance applications, while supporting all stages of the Software Development Life-Cycle (SDLC). The successful candidate will be able to multitask in a dynamic team-based environment, while demonstrating strong problem-solving, extensive technical skills, decision-making abilities and the highest level of professionalism. The candidate is also expected to have a strong programming etiquette and excellent business knowledge/experience.

Responsibilities

• Develop solutions to do session level, functional, technical, failover and performance testing across the entire stack - application, hardware, firmware, OS and network.
• Manages full life cycle of QA projects; performs complex QA work and provides recommendations to management on potential solutions to issues
• Managed multiple projects with more then 10+ employees.
• Responsible for reviewing and managing all phases of the QA process including testing, implementation and maintaining software systems; manages status reports and automation tools
• Responsible for leading and building the UI automation and CI pipeline architecture with team.
• Responsible for Design, build, modify, and maintain highly scalable and fault-tolerant AWS Infrastructure
• Review code base and make recommendations for testing scenarios; analyze changes introduced and assess the technical testing required.
• Work with cross-functional teams to build scenarios in requirements, design and coding phases.
• Perform analysis of data from QA and production to build testing tools and scenarios.
• Maintain testing and analysis tools; identify any negative changes to both QA and production environments and work with teams to resolve those concerns.
• Take the initiative to improve efficiencies across systems/projects.
• Support operations, including executing process validations, methodology and audits.
  
  

Knowledge And Experience

Minimum qualifications: The applicant is expected to have the following skills and experience on appointment

• Bachelor’s degree in computer science, Engineering or related field.
• 10 or more years of experience as a Quality Engineer, working on low latency client/server applications.
• 5+ years of relevant experience including software design, development, testing and deployment.
• 5+ years of relevant experience including UI automation and CI pipeline architecture.
• Must have 4+ years of Linux/Unix experience. Red Hat is preferred.
• Intermediate programming/scripting knowledge in Python, or Perl.
• Excellent communication and customer service skills.
• Ability to work in a highly demanding and fast-paced environment.
• Ability to multitask and work independently on multiple projects.
• Ability to differentiate between a critical business impacting incident and a minor problem, and resolve/escalate accordingly.
  
  

Preferred Qualifications

• Experience with trading and financial applications is a plus.
• Knowledge of FIX protocol is a plus.
• Experience with supporting production changes, UAT testing and debugging prod issues.
• Results Driven: Drive, focus and commitment to deliver results that meet the requirements of internal customers along with the passion for quality and getting the right results in the right way. Ability to work to tight schedules/deadlines and multitask.
• Teamwork: Internal communication is always a team effort. It is important to have the ability to interact positively and confidently with others and have the resilience, determination and focus to succeed in shared objectives
• Pushing Boundaries: The ability to challenge the status quo and actively look for new approaches and inspiration to improve the department’s results and processes. The ability to approach tasks in a creative and fresh manner.
• Operational Excellence: A passion for quality and a practical focus on getting the right results in the right way. Ensuring that decisions are fully implemented. The ability to anticipate and plan for significant changes in the organization, markets and customer requirements. Understand the need for change and help others to see the benefits by overcoming barriers.
  
  

Schedule

This role offers work from home flexibility of one day per week.