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SD Support Specialist

Remote Serbia, Serbia (Remote)

SD Support Specialist

2 Months ago • All levels • Administrative • Undisclosed

About the job

8 skills required for this role

Add these skills to join the top 1% applicants for this job

java

confluence

javascript

jira

python

sql

linux

excel

Job Description

This role is an SD Support Specialist supporting Luxoft's internal business systems. Responsibilities include providing user support (advice, permission control, configuration help) for approximately 16,000 employees across multiple global locations. The position involves managing user tickets via a ServiceDesk system, configuring and automating business processes within applications, and supporting data integration with other corporate systems. This position requires a deep understanding of application functionality and related business processes. The role is remote and based in Serbia.

Must have:

Support activities
Linux (Advanced User)
Atlassian Jira

Good to have:

Atlassian Jira
Atlassian Confluence
Java
Python
JavaScript
Groovy scripts
Script runner
SQL
Excel

Project description

It is a project to support corporate business systems which help automate Luxoft internal business operations.

There are about 16000 employees in Luxoft spread over different locations in Switzerland, UK, Germany, Ukraine, Poland, Romania, Great Britain, USA, etc.
All of the Luxoft employees are our users. We perform user support (advising, permission control, help with settings configuration) and technical maintenance. We use ServiceDesk system to handle user tickets for support.

Responsibilities

Support of business applications users, deep understanding of applications functionality and related business processes;

Configuring and automation company's business processes workflow in business applications;

Support of data integration processes with other corporate systems.

Other related activities

Skills

Must have

Support activities, Linux (Advanced User), Atlassian Jira

Nice to have

Atlassian Jira, Atlassian Confluence, Java, Python, JavaScript, Groovy scripts, Script runner, SQL, Excel

Other

Languages

English: B2 Upper Intermediate,Russian: B2 Upper Intermediate

Seniority

Regular

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About The Company

Luxoft

851 Active Jobs

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.