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Product Intern - Technical Partnerships

Maharashtra, India (On-site)

Product Intern - Technical Partnerships

2 Months ago • All levels • Product Management

About the job

2 skills required for this role

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communication

cross-functional

Job Description

As a Product Intern - Technical Partnerships, you'll integrate CleverTap with third-party platforms, enhance our ecosystem, and provide seamless experiences for clients. You'll experiment with integrations, document findings, engage with partners, and support the technical partner program. Must-have skills include: APIs, webhooks, integration methodologies, clear documentation, and problem-solving.

Must have:

APIs, webhooks
Integration Methodologies
Clear Documentation
Problem-solving Mindset

Good to have:

Partner Engagement
Technical Support
Program Management
Marketplace Development

Perks:

Global Growth
Dynamic Environment

About the Role:

As a Product Intern – Technical Partnerships, you'll play a crucial role in integrating CleverTap with various third-party platforms, enhancing our ecosystem, and providing seamless experiences for our clients. You will work closely with cross-functional teams and external partners to explore and implement integrations, contribute to marketplace development, and support our technical partner program.

What you will do:

- Platform Integration:

Experiment with integrations between CleverTap and third-party platforms using existing functionalities like webhooks and Linked Content.Identify and troubleshoot issues during the integration process.Document and report findings to the product team.

- Documentation:

Create clear and comprehensive documentation for successful integrations. Help maintain an updated repository of integration guides and FAQs.

- Partner Engagement:

Sign up for and explore partner tools that CleverTap aims to integrate with.Communicate with partners to understand integration requirements and capabilities.Support the team in addressing technical queries from partners.

- Technical Partnership Support:

Manage technical partnership inquiries under supervision. Contribute ideas to go-to-market (GTM) strategies for new integrations.

- Marketplace Development:

Identify features missing in CleverTap that are necessary for creating a marketplace. Collaborate with the product team to draft specifications for new features.

- Program Management:

Assist in managing the technical partner program. Help monitor program performance and suggest improvements.

What are we looking for?

- Currently pursuing a Bachelor’s or Master’s degree in Computer Science.

- Solid understanding of APIs, webhooks, and integration methodologies.

- Excellent communication and interpersonal skills.

- Ability to create clear and concise documentation.

- Eagerness to learn and adapt in a fast-paced environment.

- Problem-solving mindset with attention to detail.

Who will you report to : Director Product

Why Join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

About CleverTap:

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Jio, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:

LinkedIn: https://www.linkedin.com/company/clevertap/

X: https://twitter.com/CleverTap

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!

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