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Process Coordinator - sports

Utrecht, Netherlands (Hybrid)

Process Coordinator - sports

2 Weeks ago • All levels • Broadcast

About the job

Summary

The Process Coordinator - Sports at Nielsen in Utrecht (Netherlands) contributes to the smooth operation of live score delivery for approximately 900 football and other team sports competitions. Responsibilities include shift leadership (2-3 shifts/week), short- and long-term planning for a team of 80 part-time live scorers, coaching and training scorers, improving live scoring processes based on quality reports, managing league data (schedules, player info), and participating in process improvement projects. This role involves extensive collaboration with colleagues in various locations (India, North America, South Korea) and requires evening/weekend work, flexibility, and strong organizational skills. The position allows for hybrid work (home/office).

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Must have:

Enjoy following sports (football focus)
Excellent communication (Dutch & English)
Proficient computer skills (Excel/Google Sheets)
Ability to handle pressure & work evenings/weekends
Strong organizational and problem-solving skills
Bachelor's degree or equivalent experience

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At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Role: Live Data Production, Process Coordinator

Work location: Utrecht (Netherlands) & Remote work

Have you always wanted to work with (live) sports every day? In this job, you will contribute to the smooth organization and execution of our daily operations to deliver live scores from approximately 900 competitions in football and other team sports to media clients. Together with your other full-time Live Data Production colleagues, you are responsible for a team of about 80 part-timers, mainly students who work as live scorers during weekends and evenings. Moreover, you will closely work with teams in India, North America, and South Korea.

What can you expect?

During the week you will on average have about 2 or 3 shifts working as shift leader. In this role you are overseeing or making preparations for our live scoring operation during a certain part of the day (daytime or evening)
You will assist in short- and long-term planning of our live scorers.
You will be involved in coaching and training live scorers. Based on quality reports and evaluations, you will act to improve our live scoring and the people who do it.
You will engage in what we call "League Management." A collective term for keeping track of match schedules, player information, and club selections. You will do this in collaboration with the Live Data Production team in India.
Additionally, you will work on projects. An example of this can be zooming in on a specific part of the process to see how it can be improved. This may involve better use of technological tools or organizing "new" live scoring.
It is a highly versatile role in which you will work extensively with sports (data) and collaborate with colleagues, including our group of part-time live scorers.
You will be able to do your services from home or the office, depending on the day's program.

What do we expect from you?

You enjoy following sports. You will mostly deal with football, but you will also encounter other sports.
You can communicate quickly and clearly in Dutch and English.
Excellent handling speed when working on computers. You will become an expert in working with our applications, but it is nice if you have the necessary knowledge, especially of Excel/Google Sheets.Working with live sports can be hectic, but you always keep your cool.
You love puzzling and organizing, and you can quickly switch gears when there is a last-minute change in the plan.
You work with live sports and must be willing to work evening and weekend shifts. Except for special events such as the Olympics, our evening shifts usually last until midnight.
You have at least obtained your bachelors degree or acquired comparable work experience.
You live near Utrecht so that you can come home with your own transport or public transport after an evening shift.

Our passion for music, TV and sports is at the heart of everything we do. But what really makes us tick is our people. From Emeryville to Tokyo and Queensbury to Copenhagen, we are building the team that’s going to disrupt the digital universe. This starts by creating a workplace where all things entertainment are celebrated and innovation can come from anyone. If you are interested in being mission critical and on the leading edge of global entertainment technology then please contact us today! Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Diversity

Here at Nielsen, we believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Nielsen is proud to be an Equal Opportunity Employer. We welcome applications from people that are excited to work for us, regardless of their background - so please get in touch!

Nielsen provides equal employment opportunities to applicants and employees without regard to any protected characteristics under local law.

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