Partner Business Manager - Ricoh

Description -

Job Summary

• This role is responsible for coordinating account plans and aligning clients' objectives with the organization's strategies to create enduring, mutually beneficial partnerships. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers.

Responsibilities

• Engages directly with customers, maintaining a high level of customer loyalty, and identifying their unique requirements.
• Implements the account planning process, actively managing, and updating through scheduled reviews to drive growth opportunities.
• Applies consultative-selling techniques to identify and advance profitable revenue opportunities with clients.
• Aligns customer requirements with the organization’s capability and customizes them to best fit the client’s needs, ensuring enduring customer satisfaction.
• Acts as a subject matter expert, providing insights and guidance to sales teams on complex deals and customer-specific requirements.
• Collaborates with finance teams to develop pricing and negotiation strategies, ensuring profitability and competitiveness in the market.
• Responsible for achieving and managing quarterly, half-yearly, and annual quotas.
• Implements margin recovery strategies and activities.
• Acts as the first interface for international accounts in collaboration with global business teams and local teams.
• Mentors and coaches junior account managers, providing guidance on sales techniques, customer relationship management, and professional development.

Education & Experience Recommended

• Understanding of Managed Print business in New Zealand market
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.
   

Why HP New Zealand?

• Competitive salary with performance-based incentives
• Market leader across PC and Print
• A wide and varied product portfolio
• Recognised globally as an Employer of Choice and certified as a Great Place to Work in New Zealand from last 2 years consecutively
• Opportunity to make a difference to community and to cultivate and encourage a diverse and inclusive culture through our multiple business resource groups
• 4 hours of paid volunteering hours per month
• Variety of Wellness programs to be part of including opportunity to become Mental Health First Aider
• Market Leading Mentoring Program and access to wide range of free learning and training courses to accelerate career development
• Recognised and one of the world’s most sustainable companies
• Flexible work environment
• Supportive team culture
• We encourage Māori and Pasifika people to apply and take the opportunity to start or continue their career with HP.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement