Mobile Service Technician - Haugesund

2 Weeks ago • All levels • Operations • Undisclosed

About the job

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Job Description

Tesla seeks a Mobile Service Technician in Haugesund, Norway, to service and repair Tesla vehicles at customer locations within the Haugesund/Stavanger area. This independent role requires using company-provided vehicles and advanced tools to perform high-quality repairs, adhering to strict standards. The technician will interact directly with customers, explaining repairs and vehicle usage. The position involves collaboration with local and regional teams and continuous professional development in electric vehicle technology. Responsibilities include diagnostics, repair, parts management, scheduling and customer service. A relevant Norwegian vocational diploma (Fagbrev) and a minimum of two years driving experience is required.

Must have:

Professional vehicle service and repair experience
Norwegian vocational diploma (Fagbrev)
Excellent communication skills (English and Norwegian)
Valid driver's license (min 2 years)
Ability to work independently and as part of a team

Perks:

Competitive compensation and benefits
Tesla shares
Ongoing training and development
Opportunity to work with innovative technology

What to Expect

We are looking for talented Automotive Technicians (Mechanic) to join our team in Haugesund and cover the geographical area of Haugesund/Stavanger.

Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.

At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.

We offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to
success.
An opportunity to utilize varying models of our fleet for daily operations and repairs.
The chance to work with innovative technology, advanced tools and software.
Ongoing training and development to help you grow your skills and career.
A competitive compensation and benefits package including Tesla shares.

What You’ll Do

Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

What You’ll Bring

Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
Technically qualified: You have relevant certification to perform vehicle repairs in Norway (Fagbrev/ Vocational diploma)
A good communicator: You speak and write English and [local language] well and know how to
get your point across clearly and respectfully
Safe to drive: We require you to hold a full driver’s license held for a minimum of two years
Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
Eligible: you have the right to work in Norway

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