Manager, Content Distribution Engineering

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
   

Department/Group Overview:

Media Engineering is an innovative organization that is passionate about providing the best possible video playback experience, art, and metadata to customers worldwide, powered by exceptional technology. This work requires streamlining and repurposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.
 

Job Summary:

As a Manager, Content Distribution Engineering supporting the Media Distribution Operations teams, you will specialize in caching technology, distributed networking, and operational experience in CDN edge services. We are looking for a manager excited by a fast-paced environment, exposure to new technologies and be engaged in exciting Disney initiatives with high visibility.

Areas of focus include:

• Manage a team of engineers charged with the support and engineering of Video Distribution.
• Execute within established process frameworks for Incident, Problem and Change Management based on ITIL standards
• Monitor health and performance of video distribution
• Investigate, document and resolve complex issues
• Work with Development and Operations teams to provide analysis, tuning and improvements
   

Responsibilities:

• Work with individual engineers to map out career growth and goals.
• Guide an engineering team in its ownership of systems and processes.
• Create an environment of trust for people to be themselves and able to excel
• Provide input for stakeholders and decision makers in architecture, roadmap, and product.
• Communicate architecture, roadmap, and product objectives to engineers and gather feedback for stakeholders.
• Champion cross-team projects.
• Coach and mentor other specialists on the team to ensure that all software utilizes Disney and industry best practices.
• Collaborate efficiently with product management, technical program management, operations, and other engineering teams to capture requirements, drive implementation, and provide transparency.
   

Basic Qualifications:

• Bachelor’s degree, and/or equivalent work experience
• 8+ years’ experience in engineering
• Experience in content distribution networks.
• An ability to work both independently and collaboratively.
• Strong discipline to delegate work and focus on solving management problems.
• Comfortable driving complex and high profile projects without overextending personal health or well-being of your team.
• Strong communication skills and a desire to share your knowledge with team members and others at Disney.
   

Preferred Qualifications:

• Prior experience as a manager or technical lead of engineers.
• Experience with consumer facing services and high-scale systems.
• Experience deploying and scaling within a cloud infrastructure.
• Experience directly managing and mentoring a team.
• Experience working with remote global teams and a flexible schedule to meet in different time zones.