Lead Machine Learning Engineer - Cloud AI Platform

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Ready to make a global impact by industrializing AI?

Visa AI as Services (AIaS) operationalizes the delivery of AI and decision intelligence to ensure their ongoing business values. Built with composable AI capabilities, privacy-enhancing computation, and cloud native platforms, AIaS powers and automates industrialization of data, models, and applications for predictive and generative AI. Combined with strong governance, AIaS optimizes the performance, scalability, interpretability and reliability of AI models and services. If you want to be in the exciting payment and AI space, learn fast, and make big impacts, Visa AI as Services is an ideal place for you!

This role is for a Lead ML Engineer – Cloud AI Platform, with a strong development background, whose primary objective will be to extend our AI as a Service platform to the Public Cloud while enhancing, optimizing our existing codebase and development procedures, as well as developing new solutions. We are seeking for a strong tech leader and architect with a solid background in public cloud and AI/ML production systems. 

The ideal candidate will have a strong mix of hands-on technical knowledge and leadership skills, with the ability to inspire and drive the team towards achieving our technical objectives. They should be hands-on, knowledgeable about cloud technologies, business drivers, and emerging AI/ML trends, and experienced with AWS and GCP services. The role demands a proactive leader who can guide the team through uncertainty, educate stakeholders, and influence decisions. The candidate should possess strong interpersonal skills, excellent written and verbal communication, and the ability to manage complex projects and deadlines. A problem-solving mindset and a hands-on approach are key to succeeding in this role.

This role offers ample opportunities for learning and growth, and the chance to be part of delivering the next big thing for our AI as Services team. If you are experienced and passionate about cloud technology, AI, and machine learning, and are excited about making a significant impact, we would love to hear from you.

Essential Functions

• Collaborate with project team members (Product Managers, Architects, Analysts, Software Engineers, Project Managers, etc.) to ensure development and implementation of new data driven business solutions.

• Drive development effort End-to-End for on-time delivery of high quality solutions that conform to requirements, conform to the architectural vision, and comply with all applicable standards.  Responsibilities span all phases of solution development.

• Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved

• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner.

• Coaching and mentoring junior team members and evolving team talent pipeline.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 5+ years of related hands-on experience in delivering robust and scalable solutions on public cloud platforms such as AWS, Google Cloud Platform, and Microsoft Azure, preferably in an AI/ML production environment.
• Expertise in one or more of Golang, Java, Rust and C/C++.
• Strong System Design Skills
• 5+ years of related experience with AWS, GCP, or Azure, preferably in an AI/ML production environment.
• 10 years or more of experience in leading and mentoring development teams, acting as a lead developer or architect with deep hands-on abilities.
• Experience in Cloud AI/ML Solutions or Tools such as - AWS Sagemaker, Comprehend, GCP AutoML, AWS EKS, ElasticCache, CloudWatch
• Experience with Ray framework in AWS, GCP, or Azure.
• Experience in building large scale distributed high performance system in payments or other domains.
• Expertise in Advance Python

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 175,100.00 to 253,950.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.