Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
A career within Customer Consulting services, will provide you with the opportunity to help our clients design customer strategies that address the customers’ underlying needs and desired outcomes. We help build bridges between digital and analog mediums, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner, and employee experiences.Responsibilities:
PwC actively works as a management advisor to leading telecommunications market players across the value chain, including fixed, cable and convergent service providers; mobile operators; applications providers; network equipment
suppliers; satellite players; tower operators; telecom regulators and licensors; and industry bodies.
Our telecom industry practice in India focuses on bringing together our Indian and global network resources around our clients’ needs, creating teams to help respond to challenges around almost every dimension of their business. Our clients are majorly spread across India, Africa, Middle-East and South East Asia.
A brief description of the work and roles and responsibilities
are as below:
- Leverage essential knowledge of the leading practices in the industry to develop project scope and approach to solve client problems
- Work collaboratively with the team in developing project deliverables meeting and exceeding PwCs client service and quality standards
- Develop internal knowledge collateral to help drive the thought leadership within and outside the firm.
- Identify client business issues, determine client needs by supplementing the standard assessment techniques and tools and leading practices &
frameworks like eTOM, ITIL, etc. with innovative approaches.
- Identify cost optimization, revenue enhancement opportunities in one or more areas covering customer service delivery, network infrastructure, products and
services and operations, etc.
- Use tools & techniques for business analytics, revenue assurance & fraud management, cost optimization, project and program management for large to
medium scale business transformations, etc.
- Analyse market and client data to derive actionable insights that can be applied in sales pursuits and client engagements
-Assist and occasionally lead proposals other related sales activity with customers and prospects
- Drive business development opportunities by proactively translating thought leadership and delivery execution to follow on project opportunities and analysis into consulting
- Successful client delivery, including identifying and addressing emerging issues
- Deliver all client commitments within time/budget constraints
Willing to travel and work on site 50-70% of the time, working in project teams at client locations
Mandatory skill sets: Consulting
Preferred skill sets: Telecom Consulting
Years of experience required: 4+ Years
Education qualification: B.Tech/B.E./MBA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Consulting ServicesOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence, Operational Performance Management (OPM) {+ 18 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
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