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Head of Scaled Solutions Engineering

Karnataka, India (On-site)

Head of Scaled Solutions Engineering

2 Months ago • 12 Years + • Product Management • Undisclosed

About the job

7 skills required for this role

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java

html

javascript

css

cpp

python

cross-functional

Job Description

As the Head of Scaled Solutions Engineering, you will develop customer-focused solutions and platforms that increase scale, reach, and team velocity for all deliverables to customers, sellers, and partners across both Google Customer Solutions (GCS) and Large Customer Sales (LCS) segments. You will help customers and influence future product road maps, built around technical best practices and leading edge technology. You will manage a team of Solutions Engineers that develop scaled solutions with the intent of being delivered to thousands of customers across tiers. You will establish close relationships with executive leaders in Product teams, regional groups, and other specialists to ensure strategic alignment on opportunities and customer priorities. You will also manage and communicate processes and metrics to enable a highly transparent, credible, and impactful scaled strategy, and lead the change management on initiatives that drive greater automation and higher efficiency of complex, multifaceted workflows and processes, for both Google and our customers.

Must have:

Bachelor’s degree in Computer Science or related field
12 years of experience with client-side web technologies
12 years of experience coding with programming languages
Experience in technical leadership
Experience leading business transformation initiatives

Good to have:

MBA or Master's degree in a related technical field
Experience working with Ad tech products
Ability to formulate data-driven proposals
Excellent written and verbal business communication skills
Excellent project management, investigative, and leadership skills

Minimum qualifications:

Bachelor’s degree in Computer Science, or a related technical field, or equivalent practical experience.
12 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
12 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience in technical leadership, including experience leading business transformation initiatives.

Preferred qualifications:

MBA or Master's degree in a related technical field.
Experience working with Ad tech products, Ad server, Digital Signal Processors (DSP), Data Management Platforms (DMP), and web analytics.
Ability to formulate data-driven proposals.
Excellent written and verbal business communication skills.
Excellent project management, investigative, and leadership skills.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

In this role, you will develop customer focused solutions and platforms increasing scale, reach, and team velocity for all deliverables to customers, sellers, and partners across both Google Customer Solutions (GCS) and Large Customer Sales (LCS) segments. You will help customers and influence future product road maps, built around technical best practices and leading edge technology.

Responsibilities

Manage a team of Solutions Engineers that develop scaled solutions with the intent of being delivered to thousands of customers across tiers.
Deliver a strategic goal of the organization, establishing close relationships with executive leaders in Product teams, regional groups, and other specialists to ensure strategic alignment on opportunities and customer priorities.
Manage and communicate processes and metrics to enable a highly transparent, credible, and impactful scaled strategy.
Lead the change management on initiatives that drive greater automation and higher efficiency of complex, multifaceted workflows and processes, for both Google and our customers.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.