Data Scientist – Customer Segmentation

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We are currently seeking an experienced Data Scientist to join a dynamic Fintech client in San Francisco, CA (open to fully remote candidates). This is a 6+ month contract position with opportunities to make a significant impact in an innovative, fast-paced environment.

In this role, you will work closely with the Brand Strategy team to design and implement a comprehensive customer segmentation strategy that leverages data-driven insights to guide marketing and product decisions. As a Data Scientist, your work will influence key business strategies, requiring both technical expertise and strong collaboration across teams to drive success. If you're passionate about creating data-driven solutions and enjoy working in a collaborative, high-energy environment, we want to hear from you!

Key Responsibilities:

• Customer Segmentation Development

  • Develop and execute a comprehensive customer segmentation framework using transactional data and market research.
  • Apply statistical and machine learning techniques (e.g., clustering, classification) to identify actionable customer segments.
  • Continuously validate and refine segmentation models to ensure accuracy and relevance to business objectives.

• Stakeholder Collaboration

  • Partner with marketing, operations, and research teams to align segmentation strategies with organizational goals.
  • Work closely with cross-functional teams to integrate insights and ensure the successful deployment of segmentation models.

• Data Analysis & Reporting

  • Analyze customer behavior and transactional data to generate actionable insights and recommendations.
  • Present findings through detailed reports and visualizations, ensuring clarity for non-technical stakeholders.
  • Monitor segmentation model performance and suggest improvements based on data analysis.

• Project Management

  • Lead the end-to-end segmentation project lifecycle, ensuring timely delivery and alignment with company objectives.
  • Develop project plans, track progress, and resolve challenges proactively.

Qualifications:

• Education:

  • Bachelor’s degree in Data Science, Statistics, Computer Science, Marketing, or a related field.
  • A Master’s degree or relevant certifications are preferred.

• Experience:

  • 8+ years of experience in market research, customer segmentation, analytics, or a related quantitative field.
  • Proven success in building and deploying customer segmentation models in a business context.
  • Hands-on experience with transactional data and market research to drive segmentation strategies.

• Technical Skills:

  • Expertise in statistical analysis and machine learning techniques (e.g., clustering, classification).
  • Proficiency in programming languages and data tools (e.g., Python, R, SQL).
  • Experience with data visualization tools (e.g., Tableau, Power BI).

• Communication & Collaboration:

  • Strong verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.
  • Proven ability to collaborate with cross-functional teams and manage stakeholder relationships effectively.

• Project Management:

  • Exceptional organizational skills and the ability to manage multiple projects simultaneously.
  • Experience delivering results on time and within scope.

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefits
• eLearning & Education Reimbursement
• Ongoing Training & Development

To qualify for our benefits package, you must work over 30 hours per week, and the assignment must last a minimum of 10 weeks.

This role offers an exciting opportunity to shape customer insights and influence key business strategies through innovative segmentation techniques. If you meet the qualifications and are ready to take on this impactful role, apply now! Our recruitment team will guide you through the interview process and advocate on your behalf.

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.