Crew Engagement Manager

Job Summary:

Responsibilities:

What You Will Do

• Develop and implement crew engagement strategies to boost morale, motivation, and job satisfaction
• Conduct regular crew feedback sessions, surveys, and focus groups to understand concerns and suggestions
• Organize social events, activities, and programs to promote crew welfare and team building
• Collaborate with shipboard departments to address crew needs and resolve issues
• Champion an inclusive and respectful shipboard culture
• Identify and support crew members' professional development and growth opportunities
• Monitor and report on crew engagement metrics and trends

Basic Qualifications:

Required Qualifications & Skills

• Experience in a similar role or in human resources, hospitality, or a related field
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong appreciation and understanding of diverse cultures and backgrounds
• Proven experience in planning, coordinating, organizing, and hosting events and activities for large, diverse groups
• Computer proficient with MS Outlook, Word, Excel, Power Point, Adobe Illustrator, and Adobe InDesign

Preferred Qualifications:

Preferred Qualifications

• Ship experience

Additional Information:

Additional Information

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
• If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulation

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (Disney Cruise Line will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.