Business Acquisition Manager, Google Customer Solutions (Vietnamese, English)

2 Weeks ago • 2 Years + • Business Development

About the job

Summary

This role involves helping mobile-first businesses and app developers achieve their business goals within Google Customer Solutions. Responsibilities include prospecting and managing new business pipelines, creating strategic solutions to meet customer needs, conducting market research and analysis, providing excellent client service, and partnering with Google's onboarding team. The ideal candidate will have knowledge of the SEA App developer ecosystem and Google App promo solutions, excellent communication skills, and the ability to build strong client relationships. This position requires fluency in Vietnamese and English to serve Vietnamese-speaking and Southeast Asia customers. The role involves collaborating with internal stakeholders to ensure the long-term success of new customers and achieving strategic objectives.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years experience in relevant field
  • Fluent in Vietnamese and English
  • Business development skills
  • Client relationship management
Good to have:
  • Experience in app ecosystem marketing
  • Experience planning marketing campaigns
  • Experience building a book of business
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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, business consultative, business development, online media environment, or marketing role.
  • Ability to communicate in Vietnamese and English fluently in order to communicate and serve Vietnamese speaking customers and Southeast Asia customers.

Preferred qualifications:

  • Experience in business, media, or advertising.
  • Experience planning, delivering, and executing marketing campaigns, measurement, and creative strategy in an App ecosystem.
  • Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
  • Ability to operate and thrive in a dynamic and fluid environment.
  • Ability to take on challenges and develop actionable plans and recommendations.

About the job

In this role, you will be part of a high-performing business team dedicated to helping mobile-first businesses and app developers achieve their business goals. You will have knowledge of SEA App developer ecosystem and Google App promo solutions, combined with your communication skills and investigative abilities shapes how businesses can grow. You will influence and build relations and provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of potential clients and understand how Google's range of application promo products can grow their business.

You set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for mobile app developers within Google. You will build and manage a pipeline of clients working towards strategic objectives and be responsible for collaborating with a number of internal stakeholders to maximize the long-term success of these new customers.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Prospect, manage and forecast new business pipelines and opportunities.
  • Create compelling presentations and develop strategic solutions to meet customer needs.
  • Conduct research and analysis, to develop strategies to address market potential and opportunities.
  • Provide excellent client service and partnership to our customers and partners.
  • Partner with Google’s client on-boarding team to effectively service clients.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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