Community

Home >

Jobs >

Account Manager, APAC Home Charging

New South Wales, Australia (On-site)

Account Manager, APAC Home Charging

1 Day ago • 5 Years + • Business Development • Undisclosed

About the job

9 skills required for this role

Add these skills to join the top 1% applicants for this job

confluence

jira

microsoft-excel

excel

communication

onboarding-process

account-management

talent-acquisition

ms-office

Job Description

Tesla seeks a high-performing Account Manager for its B2B home charging business across APAC, based in Sydney. This role is the primary contact for the third-party installer network, handling onboarding, training, and performance management. Responsibilities include owning B2B home charging performance against business goals, maximizing Wall Connector sales, identifying and onboarding installers, forging new partnerships, and collaborating with cross-functional teams on onboarding processes and training improvements. The successful candidate will support product development, identify program risks, leverage market data for analysis, and contribute to new product launches. The role requires strong interpersonal skills and proficiency in various software applications.

Must have:

5+ years experience in sales, account management, or related fields
Charging or energy industry experience preferred
Bilingual (Japanese, Mandarin, or Thai a plus)
Strong organizational and interpersonal skills
Proficiency in Microsoft Excel, PowerPoint, and organizational tools

What to Expect

The Residential Energy team is responsible for the sale and deployment of all home energy technologies: Powerwall (battery storage), solar, and home charging. We are seeking a high-performing account manager for our B2B home charging business across APAC. This role will act as the main point of contact for our third-party installer network, from onboarding to training to performance management. In addition, they will identify opportunities to improve our products, tools, and processes to ensure we are providing a best-in-class customer experience for our installers and customers. Based in Sydney, Australia, this role will also support and work with teams across our existing and new markets across Asia Pacific.

What You’ll Do

Own B2B home charging performance to overall business goals – including sales, growth, and customer satisfaction.
Identify and implement programs to maximize Wall Connector attach rates and sales
Identify, vet, and onboard third-party electrical installers or channel partners
Forge new partnerships and support/expand existing channel relationships in collaboration with sales and business development teams
Work cross-functionally with various stakeholders to develop and implement installer onboarding process and training improvements
Support product development by ensuring product & engineering requirements are defined in line with local compliance requirements
Support the success of new hardware/software product launches working closely with Engineering, Policy, Sales and Marketing, etc.
Proactively identify major risks to program performance and develop/propose strategies to mitigate
Leverage insights from customer and market data to analyse Tesla’s position, market share, competitor products, pricing, customer sentiment and success – help identify pain points and opportunities and create and implement plans to address

What You’ll Bring

5+ years of work experience in sales, account management, product management, project management, engineering and/or other related fields
Charging or Energy industry experience is strongly preferred
Bi-lingual candidates (Japanese, Mandarin, or Thai a strong plus)
Extremely organized and comfortable managing a high degree of complexity, and embraces change and rapid pace of work
Fluency with Microsoft Excel, Powerpoint, organizational tools (Confluence, JIRA) required
Strong interpersonal skills; ability to interface with and influence multiple teams at various levels of the organization

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%