2nd Line Support Technician

Digital Waffle are proud to be partnered with this leading languages organisation that is renowned as a true leader within their space.

With a vibrant headquarters in Hull's city centre, you will join a talented and well-established Technology team as their 2nd Line Support Technician. As the 2nd Line IT Support Technician, you will join an established IT Support team, reporting directly into the Technical Lead.

You will cover a wide array of both remote and hands-on troubleshooting responsibilities, predominantly across Microsoft technologies, such as Windows 10, Office365 and Active Directory.

You will get the chance to branch out into networking, and also overlap on occasion with the infrastructure team, helping you build your experience to progress into 3rd Line.

There is a great team culture so there is a need to be in the office as much as possible, so this won't suit somebody who is looking for remote work!

As the successful candidate for the 2nd Line IT Support Technician vacancy, you will be experienced in:

• Windows 10
• Office365
• Active Directory
• Azure

Benefits:

• Competitive salary and performance-based bonuses.
• Company benefits package.
• Private Health Insurance.
• Opportunities for professional development and training.
• A supportive and inclusive work culture.