About PayPay India

PayPay, a fintech company providing a service enjoyed by over 63 million users (as of April 2024) merely 5 years since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society.

Why India ?

To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated.

OUR VISION IS UNLIMITED

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined.

Job Description

PayPay India is looking for a Product Designer who will join us to promote product creation that prioritizes user experience.

Position Overview

Work with engineers and product managers to develop new features and improve existing features that put user experience top priority.

Experience various challenges to deliver a new financial experience to users.

・Design the total UX/UI for PayPay application and app/web tools for PayPay merchants.

・Design UX strategy based on project goals.

・Create design concepts using frameworks such as creating user personas and journey maps

・UX flow and UI design based on concept

・Conduct quantitative and qualitative research and analysis using questionnaires and interviews

・Analyze and suggest improvements using numerical analysis tools

・Other wide range of work related to product design, such as organizing design workshops

Responsibilities

・Commit to the business by designing a high-level UX strategy based on a deep understanding of PayPay's strategy and KGI/KPI, and a comprehensive decision to balance profit and UX.

・Communicate closely with other roles such as product managers and engineers, as well as stakeholders, and make decisions based on a wide perspective of PayPay's overall UX, not as a single function of the UX.

・Team management, quality control, and training junior to middle level designers.

Qualifications

・More than 6 years of hands-on professional experience in mobile app (iOS/Android) or mobile web UX/UI design.

・Experience in UX/UI design using Figma and Adobe

・Hands-on experience in product release, effectiveness measurement, and product improvement

・Business conversation level in Japanese or English

・Experience in using PayPay application

Preferred qualifications

・Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking

・Experience in facilitating design workshop

・Experience in designing and conducting user surveys and interview scripts

・Experience in managing in-house services

・Experience working on multiple projects from requirement definition to prototyping and visual design

・Experience in building and operating design systems

・Management experience

Ideal candidate profile

・Flexible and like to take on new challenges

・Ability to discover issues on their own, propose improvement methods, and bring it to fruition

・Has a user centric mindset and willingness to commit to the business by drawing up optimal design strategies

・Team-oriented and able to communicate smoothly with other professionals

・High level leadership skills to lead projects to success by involving others

Remarks

＊Please note that you cannot apply for PayPay (Japan-based jobs) or other positions in parallel or in duplicate.

PayPay 5 senses

Please refer PayPay 5 senses to learn what we value at work.

Working Conditions

Employment Status

Full Time

Office Location

Gurugram (Wework)

＊The development center requires you to work in the Gurugram office to establish the strong core team.
Remote / Hybrid will be introduced once we have achieved the goal.