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Playtech

Customer Protection Specialist

Card Shuffler

Card Dealer Swing Shift

Game Presenter with Italian Language Skills

Game Presenter with English Language Skills

Game Presenter with Korean Language Skills

Game Presenter with Polish Language Skills

Systems Engineer

Online Game Presenter in English

Playtech Managed Services seeks a Customer Protection Specialist to resolve customer inquiries via phone, email, chat, or social media, prioritizing money laundering prevention, social responsibility, responsible gambling, and customer protection.  Responsibilities include analyzing customer profiles for account management, generating reports, updating accounts, staying current on customer protection knowledge, and informing management of significant customer feedback.  The ideal candidate will have experience in the gaming industry, familiarity with RG practices and customer protection, strong communication skills, and be a resourceful team player.

Online Game Presenters in Japanese

<div itemprop="description"><section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p><strong>About Playtech</strong>&nbsp;</p><p>Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here:&nbsp;<a href="http://www.playtechpeople.com/">www.playtechpeople.com</a>&nbsp;</p><p>Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.&nbsp;</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p><strong>Ready to level up your career?&nbsp;</strong>&nbsp;</p><p><strong>Playtech Managed Services</strong>&nbsp;is looking for&nbsp;a responsible and communicative&nbsp;<strong>Customer Protection Specialist</strong>&nbsp;for our team.</p><p><strong>Your influential mission. You will...</strong>&nbsp;</p><ul><li>Resolve customer inquiries via phone, email, chat, or social media and obtain required client information.</li><li>Handle all tasks concerning the&nbsp;prevention of money laundering, social responsibility, responsible gambling, and customer protection with priority.</li><li>Analyze customer’s profiles to ensure the appropriate management of the account.</li><li>Generate and analyze reports.</li><li>Accurately update accounts with information obtained from customers.</li><li>Keep your knowledge related to Customer Protections up to date.</li><li>Update the Management about any important feedback from a customer or an expression of dissatisfaction with the received service that could lead to – a&nbsp;complaint, dispute, or&nbsp;potential loss of business.</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p><strong>Components for success. You...</strong>&nbsp;</p><ul><li>Have fluency in English.</li><li>Have previous experience in our industry.</li><li>Are familiar with RG practices&nbsp;and customer protection.</li><li>Possess strong communication interpersonal skills.</li><li>Are a resourceful and communicative team player.</li><li>Possess multi-tasking skills and problem-solving ones.</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Thrive in a culture that values...&nbsp;</strong>&nbsp;</p><ul><li>Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.&nbsp;</li><li>Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program, food, travel, and wellness allowances.&nbsp;</li><li>Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.&nbsp;</li><li>Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.&nbsp;</li><li>Celebrating life events with additional bonuses such as newlywed, and baby bonuses.&nbsp;</li></ul><p>&nbsp;</p><p><strong>PLAYTECH MANAGED SERVICES</strong>&nbsp;<br>
Established in 2007 in Sofia, Bulgaria, Playtech Management Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.&nbsp;</p><p><em>Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.</em>&nbsp;</p></div></section></div>