TV Audience Measurement Client Partner
About the job
SummaryBy Outscal
Nielsen's TV Audience Measurement Service in Ireland: Since 1996, Nielsen has been the trusted provider of TV audience measurement services in Ireland, delivering daily viewing data to clients. Our service includes the provision of TV ratings data through customised software systems and comprehensive training and support from our dedicated client service team.
This role requires a blend of technical expertise, client relationship management skills, and a deep understanding of the television audience measurement landscape.
Join our team and play a crucial role in shaping the future of TV audience measurement in Ireland!
Responsibilities: Client Service Excellence
- Provide expert support to Broadcasters, Advertisers and Agencies and other TAM (Television Audience Measurement) stakeholders
- Cultivate and maintain strong client relationships
- Assist clients in interpreting viewing data to generate valuable insights
- Respond promptly to client queries and data inquiries
Responsibilities: Software Support and Training
- Offer guidance on proprietary software systems (RatingPoint, Arianna, Genesis)
- Manage client software training, including needs assessment and schedule creation
- Develop comprehensive user guides and training materials
- Provide level 1 software support to all clients
- Oversee User Acceptance Testing for software upgrades
ABOUT NIELSEN
By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
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