Senior UX Researcher (12 months long contract)

2 Months ago • 4-8 Years • Legal

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Job Description

As a Senior UX Researcher, you will play a critical role in shaping the user experience of Diligent's suite of governance, risk, compliance, audit, and ESG solutions. You will conduct user research to understand the needs and behaviors of our users, generate insights that inform product strategy and design, and advocate for the user throughout the product development lifecycle. Your responsibilities will include planning and conducting user interviews, usability testing, surveys, and other research methods. You will also be responsible for analyzing research data, creating reports, and presenting your findings to stakeholders. This is a 12-month contract role.

Must have:

Proven experience in user research
Strong analytical and problem-solving skills
Excellent communication and presentation skills
Ability to work independently and as part of a team

Good to have:

Experience with user research methodologies
Experience with design thinking
Experience working in the GRC or SaaS industry

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

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