Senior Logistics & Customs Analyst

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:  The Inbound Transportation and Customs department is part of our Global Supply Chain team. This team is responsible for controlling the flow of goods ensuring cargo is offloaded from the aircraft, truck or vessel, it is customs clear so that it can be released to the importer without delay.  The containers are then picked up and taken to the DC, where the cargo is segregated and ready to meet the customers’        fulfillment requirements.  In order to meet the requirements, all truck, air and ocean shipments need to clear customs timely and accurately, resolving all entry issues prior to transmission to ensure the DC’s has the product ready and issue free for customer orders.

The Opportunity: The Sr. Logistics & Customs Analyst is responsible for establishing, monitoring, and reporting KPI’s related to logistics & customs operational performance. This position is responsible for developing tools to increase visibility to potential issues and service failures to streamline processes and drive operational improvements. This position requires an incumbent that is knowledgeable, self-directed, and can complete work with little direction.

What Your Impact Will Be:  

• Monitoring KPIs & report on logistics service performance (e.g lead times, rail dwell, financial spend, etc.)
• Emphasis on building consistent and reliable data for all U.S DC’s.
• Analyze data to identify problematic areas and suggest improvements
• Ability to grasp Logistics IT resources and serve as liaison on behalf of department to communicate informational gaps with IT & external vendors to improve logistics processes.
• Work with internal customers' needs and take actions to ensure that such needs are met.
• Plan and potentially lead logistics optimization projects
• Excellent communication & presentation skills – ability to take lead and serve as subject matter expert on behalf of department.
• Support communication and dashboard data.
• Ability to foster relationships with both internal & external business partners
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit
• Handle activities in a timely manner and escalate to supervision/management immediately when issues arise.
• Ability to attend work regularly and on a timely manner.
• Able to perform work with accuracy.
• Ability to learn and use various warehouse management programs.
• Other responsibilities and tasks as assigned by your manager or supervisor.

What We’re Looking For: 

EXPERIENCE AND EDUCATION

• Bachelor’s Degree – International Business, Logistics, Transportation, Supply Chain, or similar study/field.
• 3 or more years related experience in logistics, customs brokerage, transportation, supply chain, network optimization, or similar field.

REQUIRED KNOWLEDGE AND SKILLS

• Excellent data analytics, problem-solving, reasoning, and influencing skills.
• Intermediate to advanced MS Excel (PowerQuery)/Access Skills – pivot tables, Macro, Building Queries, INDEX-MATCH, Multiple IFS.
• SQL Language
• Experience with Google Big Query/Tableau
• Driving Reporting Automation
• Self-directed, self-motivated, motivated to develop and grow.
• Able to effectively interpret and communicate analysis and results throughout the organization.
• Strong problem solving/decision making skills
• Ability to analyze data & dissect information
• Ability to develop new tools to help streamline department
• Works as one team, is flexible, and seeks self-development/growth. 
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The annual base salary range for this position is $85,000.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights