Senior Account Manager

1 Month ago • All levels • Business Development • Account Management

About the job

SummaryBy Outscal

Must have:
  • Account Management
  • Client Relationship
  • Business Development
  • Revenue Growth
Good to have:
  • RFPs
  • Market Intelligence
  • Strategic Analysis
  • Proposition Development
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This person’s role will be to support and engage with multiple accounts, work closely with the sales & offshore teams to come up with high impact, actionable insights to improve client business.

Job Title:

Senior Account Manager

Job Description:

Key responsibilities:

  • Understand the business and clientele of Merkle
  • Manage accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.
  • Handle renewals, relationship development, training, and upsells, leveraging solutions, services, and new offerings. 
  • Operate as the single point of contact for all matters specific to the assigned client account(s)
  • Forecast and track key account metrics; meet and exceed Revenue Targets.
  • Identify and grow opportunities within territory and collaborate with Client Partner to ensure growth attainment; support timely client reviews, escalations, and drive retention and growth of the business 
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Work with multi-disciplinary team to develop ideal solutions as per the business need of the client.
  • Engage and understand problems/needs of client to be able to identify and grow opportunities.
  • Build and maintain strong, long-lasting client relationships.
  • Support timely client reviews, escalations, and drive retention and growth of the business.
  • Assist the team to work on RFPs (request for proposal), build proposals and implement business solutions for clients.
  • Be actively involved in researching and gathering market intelligence, strategic analysis and proposition development to increase business opportunities for Merkle.
  • Assist in building a business plan with projected volume, revenues and simulated P&Ls to present a business case to the stakeholder

Location:

Bangalore

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent
View Full Job Description

About The Company

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.


 

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