Sales Operations Coordinator, MICO26 - Olympic & Paralympic Games

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

We are seeking a detail-oriented Sales Operations Coordinator to support our Milan 2026 Olympics project. This role will provide critical support, handling sales operations, research, and CRM processes for the global sales team focused on the Olympics. As part of the On Location team, a premium experience provider in hospitality, ticketing, and live event production, you’ll gain unique exposure to the business of sports hospitality and integrated sponsorship programs.

Key Responsibilities:

• Data Management: Lead data distribution and quality auditing across territories to maintain consistency and data integrity.
• Sales Process Support: Assist the sales team in adopting and implementing efficient sales processes.
• CRM Administration: Serve as the main contact for Salesforce CRM training, account setup, reporting, and auditing to ensure data accuracy.
• Reporting and Insights: Maintain sales trackers, generate reports, and work with Sales and Operations leadership to provide actionable insights.
• Research: Conduct internal and desk research, collaborating with cross-functional teams to support sales efforts.
• Operational Support: Act as the primary point of contact for sales operations inquiries, supporting smooth workflows and resolving issues promptly.
• Cross-functional Coordination: Liaise with teams across business units to ensure smooth execution of daily operational tasks and address any challenges.
• Sales Meetings Coordination: Organize regular sales meetings, take minutes, and track follow-up actions.
• Data Hygiene: Partner with sales and cross-functional teams to ensure all CRM data remains accurate and up to date.

Qualifications:

• Required Skills:
  • Fluent in English with strong verbal and written communication skills. Italian language skills would be an advantage.
  • 1-3 years of experience in sales operations, customer support, or a related field.
  • Strong organizational skills with high attention to detail.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Experience in managing projects, conducting research, and analyzing data.
  • Exceptional interpersonal skills and a service-oriented approach.
  • Ability to work independently and prioritize tasks in a fast-paced environment.

• Preferred Skills:
  • Proficiency with CRM platforms, preferably Salesforce, with an understanding of data management practices.
  • Strong problem-solving skills and a customer-focused approach.
  • Collaborative and proactive, with a solutions-oriented mindset.
  • Eager to learn and develop in a supportive team environment.

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Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.