Parts Operations Lead - West & South

1 Day ago • All levels • Operations • Undisclosed

About the job

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communication

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Job Description

Tesla seeks a Parts Operations Lead for its West & South EMEA region (Paris, Amsterdam, Madrid, Lisbon, Barcelona, Milan). This role involves leading and coordinating projects impacting multiple locations, improving processes, and ensuring Tesla standards are met. Responsibilities include supporting the parts leadership team, driving process improvements in service centers, collaborating across departments (Service, Virtual Operations, Body Shop, etc.), acting as a super-user of core systems, monitoring KPIs, and coordinating between local markets and EMEA business support. The ideal candidate will be analytical, solution-oriented, possess strong project management skills, be digitally savvy, and possess excellent communication skills. Travel is required.

Must have:

Lead projects affecting multiple locations
Drive process improvements
Collaborate cross-functionally
Strong project management skills
Excellent communication skills
Root cause analysis & problem-solving

What to Expect

At Tesla, our Parts Operations Lead plays a key role in the parts operations, ensuring that the parts organization in the region is set up for success and support.

As a Parts Operations Lead, you will support regional parts leadership team through critical projects, process improvement and implementation.

To succeed at Tesla, you must be energetic, highly organized and innovative. You should have a passion for the brand and the ability to thrive in a team environment.

What You’ll Do

Successfully lead and coordinate projects affecting multiple locations or the entire market including new parts related offerings, new revenue, value streams and processes.
Act as the ‘go-to’ for the parts leadership team, supporting local service centers and driving process improvements where necessary to ensure Tesla standards throughout the operation.
Support parts leadership in ensuring successful project implementation, metric improvements and achieving parts operational goals.
Collaborate cross-functionally with key business functions including Service, Virtual, Mobile Operations, Body Shop, Campaign team, Channel Planning and Material Planning to help build integrated workflows and collaboration across departments.
Super-user of core systems and processes to ensure local teams support and provide improvement feedback about parts related projects and relevant product teams.
Monitor and support accuracy, standard compliance and improvements of critical KPIs.
Act as the point of coordination between local markets and EMEA business support, requesting system improvements from the field and overseeing the implementation of new tools and processes across the market as well as supporting test and learning initiatives towards continued improvements.

What You’ll Bring

An agile, analytical and creative mindset, problem solving attitude and understanding of continuous improvement processes.
Exceptional ability to demonstrate root cause analysis of problems and a solution-oriented approach to these.
Strong project management skills.
Digitally savvy – ability to adapt quickly to new technology and systems.
Excellent communication skills and ability to establish and maintain strong working relationships with both internal and external stakeholders.
Thrive in a fast-paced, ever-changing environment with multiple workstreams, while maintaining attention to detail.
Able to communicate, read, and write effectively in English language.
Valid driving license & travel required.

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