Office Experience Director

Nasdaq is a unique company, sitting at the intersection of technology and capital markets, with a corporate purpose to advance economic progress for all. Here, we work very hard and take our responsibilities—to customers, to the global community and to each other—seriously. We have to. We have big ambitions. And the work we do is mission-critical to the world’s financial infrastructure and creating more equitable economies.

The People Experience team is looking for a high-energy leader who is excited to re-imagine and redesign the hybrid experience of working in a Nasdaq office. This is a highly collaborative role, building partnerships across many departments to create a unified approach for our 60+ global offices. We are looking to build employee engagement for our hybrid approach, ensuring our time at the office is as productive as it is meaningful.

The ideal candidate will have proven experience in a project management role, with a special focus
on human resources, executive influence, and interdepartmental collaboration on a global scale.

Objectives of this Role:

• Understand employee needs and wants. Using a variety of quantitative and qualitative approaches, create a deep understanding of what experiences our offices need to facilitate, with a view toward both global consistency as well as local differences.
• Oversee the office experience budget in partnership with Site Leaders. Through prioritization and financial analysis, develop the business case for proposed cultural experiences in the office.
• Design and oversee meaningful office experiences. Working with Site Leaders, Office Engagement Coordinators, People Strategy Partners, Employee Networks, the Purpose team, Marketing & Communications and others, design a regular cadence of both whole office events (e.g., Town Halls, hackathons, community volunteering days, seasonal celebrations) as well as team-based / employee-designed experiences (e.g., sports teams, book clubs, photography clubs)
• Optimize operational touchpoints. Some examples include providing playbooks for Site Leaders and Office Engagement Coordinators to execute on globally-coordinated office events; collaborating with the Facilities and Branding teams to design a variety of large and small collaborative spaces in offices; working with Corporate IT to ensure the availability of tools and technologies needed for collaboration. 
• Design a global approach to local onboarding of new hires, in partnership with local teams to deliver e.g., Security, Facilities, CIT, People Strategy Partners. (This is to supplement on a local level our existing global/regional onboarding program)
• Monitor and address office engagement and manage a global office engagement budget, in partnership with local Site Leaders.
• Convene and facilitate a global network of Site Leaders (senior leaders responsible for their local office). Partner with site leaders to drive and execute against site-by-site engagement plans, i.e., townhalls, events, activities, communication/branding and share best practices globally.
• Convene and facilitate our global Office Manager network (administrative professionals who executive on local site needs)
• Monitor site attendance supported by an Office Experience Analyst and local Office & Engagement Coordinators, and where needed, design interventions to bring office attendance up to the required level.
• Manage an Office Experience Analyst and ensure the role provides excellent execution support 
• Lead a team of Office Engagement Coordinators. Locations TBD.

Skills and Qualifications:

• 8+ years in a HR, project management, or people management role
• Proven experience organizing and guiding multiple teams and departments
• Excellent communicator in written and verbal form
• Extremely versatile, dedicated to efficient productivity
• Experience with data analysis
• Experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind with a focus on developing creative solutions
• Strong project management skills, with a focus on interdepartmental communication

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $115,500 - $192,500. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.