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Mobile Tyre Technician

Queensland, Australia (On-site)

Mobile Tyre Technician

2 Weeks ago • All levels • Administrative • Undisclosed

About the job

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Job Description

Tesla Motors seeks an experienced Mobile Tyre Technician to service Tesla customer and internal vehicles in the Brisbane area. This role involves daily regional travel, directed by the Mobile Tyre Dispatch team. Responsibilities include removing, replacing, repairing, and diagnosing tyres; performing basic vehicle inspections and repairs; operating various tools; maintaining records; and ensuring vehicle cleanliness. The ideal candidate possesses strong technical skills, excellent customer service abilities, and effective communication skills. They must be comfortable with daily travel and operating a large service vehicle. Support for other technicians and service centers is also required. This position necessitates strong problem-solving and the ability to quickly adapt to new systems and a dynamic environment.

Must have:

Tyre mounting, balancing, and repair experience
Excellent communication skills
Valid driver's license
Comfortable with daily regional travel
Strong customer service skills

Perks:

Employee Stock Purchase Plan (ESPP)
Parental leave
Employee Vehicle Loan Program
Novated Leasing (AU only)
Well-being Fund
Bike to work allowance
Birthday Leave & Volunteer Leave

What to Expect

Tesla Motors is looking for an experienced Mobile Tyre Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position will service the Brisbane area; however, the role will require daily travel within the region directed by Mobile Tyre Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:

What You’ll Do

Remove, replace, repair, diagnose the full range of tyres on Tesla customer and internal vehicles, remotely on site or at service centres.
Perform basic inspections, repair, and service of Tesla electric vehicles as required.
Operate a variety of hand, power, and shop tools
Perform equipment inspections, adjustments and certifications
Maintain records of time, expenses and materials
Help maintain cleanliness of service vehicles
Effectively handle multiple priorities, organize workload, and meet deadlines
Support other Mobile Service technicians and Tesla Service Centres as needed
Daily regional travel

What You’ll Bring

Experience with mounting and balancing tyres and tyre repairs
Excellent oral and written communication skills as well as the ability to follow instructions
Valid driver’s license with a clean driving history
Must be comfortable with daily regional travel and operating a large service vehicle
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
Must display a sense of urgency when responding to customer Roadside Assistance needs
Excellent customer service and problem-solving abilities

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

Employee Stock Purchase Plan (ESPP)
Parental leave (no minimum employment period)
Primary carers – 18 weeks at full pay or 36 weeks half pay
Secondary carers – 6 weeks full pay
Employee Vehicle Loan Program
Novated Leasing (AU only)
Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
Bike to work – $10 per day if you cycle to work
Birthday Leave & Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.

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