Junior IT Administrator

Playnetic is looking for a Junior IT Administrator to join our team and play a crucial role in shaping our IT department from the ground up. This is a unique opportunity to be part of a team that values your input and provides a platform for growth.

As a Junior IT Administrator, you will be the first line of support for all internal IT needs. You'll manage our ticketing system, handle various administrative tasks, and ensure our IT infrastructure runs smoothly. You will also familiarize yourself with Playnetic's internal processes and IT asset management, making sure everything stays on track.

Key Responsibilities:

• Provide first-line IT support for internal queries and troubleshooting for Windows and MacOS systems.
• Manage internal ticketing systems and perform administrative tasks to support IT operations.
• Get up to speed with IT asset management and understand our company's processes and structure.
• Work closely with a team of 4, including two senior System Administrators, a support role, and report directly to our IT Operations Director.
• Participate in daily check-ins, team chats, and calls, and benefit from a structured training program.

What We're Looking For:

• Strong command of English and excellent communication skills.
• Basic knowledge of Windows and MacOS with some experience in troubleshooting.
• A self-starter who can work independently and thrive in a remote setting.
• A friendly and proactive nature, comfortable working with senior team members and other departments.
• Experience in the iGaming industry is a bonus but not essential.

Why Join Playnetic?

• Career Growth: Start as a Junior IT Administrator, and progress through mid-level and senior roles, with potential to move into a System Administrator role. As we grow, you may have the opportunity to build a team and step into a supervisory role.
• Make an Impact: Be part of reorganizing and setting up our IT framework. Your ideas and feedback will shape how we operate, and you'll see the impact of your work from start to finish.
• Collaborative Environment: Enjoy working with a supportive team and engaged leadership. At Playnetic, everyone has a voice, and senior management ensures that your opinions are heard.

Interview Process:

1. Call with a Recruiter – Learn more about the role and Playnetic.
2. Call with Celeste, our IT Operations Director – Discuss your work mentality, personality, and past experiences.
3. Final interview with Dmytro, our System Administrator – A technical interview focused on technical skills and diving deeper into your past experience.

How Your Success Will Be Measured:

• Team feedback on your progress and contributions to projects.
• Independence and proactivity in managing tasks and taking initiative.
• Efficiency in resolving ticketing issues and overall productivity.

How we work & our benefits

• Flexible working hours - Flexible working at Playnetic is actually flexible! Work how you work best. We operate a common sense and goal-driven approach that helps you, and us track success
• Unlimited holidays - We respect the importance of work-life balance, which is why we believe in unlimited holidays. The only thing we ask is you take at least 25 days!
• Private healthcare
• Pension - 5% company contribution

What does Playnetic do?

Established in 2023, Playnetic is a new player in the world of gaming entertainment. We design and build slot games from scratch - from idea to release. Our games will be played in regulated markets globally through industry-leading operators.

Our innovative gaming content is centred around our core values: quality gaming, dedicated customer service, and reliable delivery to our partners.

We're currently in a phase of growth and will scale considerably over the next 12 months. As a fully remote studio, we understand the importance of staying connected and maintaining team collaboration. We are continually mindful of this as we grow and have the tools and support in place to help us all flourish.

Got another two minutes? Watch this video to find out a bit more about Playnetic.