Customer Identity Lead Engineer

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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Overview of Role:

We have an exciting opportunity to support Amex GBT's intranet platform. The role requires previous experience in supporting corporate intranet platforms (Jive, Unily, LumApps etc) and stakeholder management and engagement. The ideal candidate will be a team player with an entrepreneurial mindset as well as a tech savvy ace project manager that is nimble when things change direction. Get ready to make impressions that will last. As part of the Products & Technology team, you will also play an important role in supporting the various Corporate applications as needed.

*This is a Hybrid role located in Phoenix, AZ*

What You'll Do:

• Solution, design and implement the features on Customer Identity using Okta, Java, NodeJS/Deno etc.
• Contributing to Platforms and Application Strategy and Roadmap
• Lead high level designs and prototyping initiatives
• Plan the refactoring and re-architecting of existing software
• Lead developers in the design of new software products
• Work with developers to identify and create common reusable components
• Participate in software release and post-release activities, including developing designs for proof of concepts.
• Ensure development standards and consistency of specifications across sub-systems
• Write and/or review deliverables, solution blueprints, and architecture documentation
• Establish key metrics and performance indicators to track health and success of Platforms and Applications. 
• Collaborate with other teams on implementation and/ or upgrade needs
• Provide introductions and training to users of all different levels (including average users, content owners, news authors). Passionate about user experience
• Work with Application teams on product upgrades and relevance of features in our environment
• Day to day Care and feed of the GBT Intranet system including managing support tickets with the platform provider, excluding the L1 type tickets

What We're Looking For:

• 12 years of experience in architecture, design, development of software systems at scale.
• Excellent knowledge of industry standard authentication and authorization protocols including OIDC, OAuth 2.0, SAML 2.0, FIDO, WebAuthn, JWT.
• Excellent knowledge on various OAuth2 grant types.
• Hands-on full-stack development across a variety of technologies and platforms across all tiers.
• Experience in Java, NodeJS, ReactJS, REST API, Integrations, Microservices.
• Prior experience in building highly scalable, cloud-native micro services applications in cloud using technologies Kubernetes, Docker, Git, Node.js, Java, NoSQL, RDBMS databases.
• Knowledge in Okta and other Identity systems is a plus.
• Experience working on mobile and responsive web development is preferred.
• Expertise with scalable web technologies.
• Expertise with current software design principles and concepts
• Experience with cloud platforms such as AWS
• Exceptional problem solving, analysis, design, and testing skills
• Excellent communication and organizational skills
• Experience with entire software development lifecycle (Agile, SDLC, Iterative)
• Strong analytical and problem-solving skills
• Flexibility and positive attitude to achieve tight deadlines
• Rapidly adapt and respond to changes in environment and priorities
• BS in Computer Science, or equivalent combination of education/experience; advanced degree preferred
• Familiarity with Agile/Scrum/Kanban methodologies
• Experience or Knowledge in iOS Swift and Android is a plus.
• Time zone agnostic. Experienced in and understands the complexities with communicating to colleagues in a global, matrixed organization

#GBTjobs

Location

The US national annual base salary range for this position is from $85,000 to $170,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!