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As a Forward Deployed Engineer (AI Gameplay Engineer) at Inworld, based remotely in Japan, you'll collaborate with major partners to develop and launch cutting-edge AI-driven gaming experiences.  You'll translate business needs into product requirements, solve complex technical challenges related to AI character interactions, and work closely with C-level executives. Responsibilities include ensuring successful partner projects, developing next-gen immersive experiences, and translating partner feedback into product roadmaps.  This role requires strong problem-solving skills, exceptional communication (Japanese and English), and a passion for AI.

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<h3>Why Join Inworld</h3>
Inworld is the best-funded startup in AI and games with a $500 million valuation and backing from top tier investors including Intel Capital, Microsoft’s M12 fund, Lightspeed Venture Partners, Section 32, BITKRAFT Ventures, Kleiner Perkins, Founders Fund, and First Spark Ventures.
Inworld is the leading AI engine for games and interactive media. Inworld’s suite of AI components enables developers to build interactive, responsive, and personalized AI gaming experiences, orchestrate models to create intelligent game behaviors, and unlock enhanced productivity with AI-generated content. Inworld powers experiences built by Ubisoft, NVIDIA, Niantic, NetEase Games and LG, among others, and has partnerships with key industry players such as Microsoft Xbox, Epic Games, and Unity.&nbsp;
Inworld was recognized by CB Insights as one of the 100 most promising AI companies in the world in 2024 and was also named among LinkedIn's Top Startups of 2024 in the USA.</div>

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<h3>Your Impact</h3>
Help shape the future of AI by developing and executing on the vision for AI-driven video games and interactive experiences. In this unique role as a Forward Deployed Engineer (AI Gameplay Engineer), you will work closely with high profile partners to define, deploy and launch groundbreaking immersive experiences.
This is an opportunity to build 0 to 1 product experiences at the intersection of many of today’s most transformative technologies. Work alongside top AI/ML engineering and product leaders to define requirements, collaborate with partners, solve technical challenges and launch our products.
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<h3>Requirements</h3>
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<li>BA/BS degree or higher in Computer Science, Engineering or Game Development.</li>
<li>3+ years of Unity and/or Unreal Engine development experience.</li>
<li>3+ years of technical experience as a game developer.</li>
<li>Exceptional product intuition, problem-solving skills, and attention to detail.</li>
<li>Excellent verbal and written communication skills in Japanese and English.</li>
<li>Experience working with strategic partners and presenting to executives.</li>
<li>Passionate about learning and applying cutting edge AI research.</li>
<li>Understanding and experience with LLM prompt engineering.</li>
<li>Hacker mindset and ability to think outside the box.</li>
<li>Experience in programming AI, low-level networking, and audio is a big plus.</li>
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<h3>Responsibilities</h3>
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<li>Work closely with our Product + Partnerships teams to ensure that critical partner projects are successful.</li>
<li>Solve deeply technical challenges related to AI character interactions and behaviors.</li>
<li>Work closely with C-level executives and industry leaders to understand business and product needs and translate them into clear product requirements for our platform and characters.</li>
<li>Translate partners’ feedback and requests into product requirements and roadmap, driving prioritization and pre- and post-launch execution.</li>
<li>Develop vision and prototype/pilot versions of next generation immersive experiences.</li>
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Remote location: Japan.
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As a Senior Software Engineer in Product Support at SmartBear, you'll be integral to the transformation of Zephyr Enterprise.  You will solve escalated customer problems, debug application code, provide patches, and collaborate with Engineering, QA, and Support teams.  Responsibilities include prioritizing and resolving customer issues, communicating effectively, providing detailed root cause analyses (RCA), and offering technical explanations to customers. On-call and weekend support is required.  A Bachelor's degree in Computer Science or a related field and 4-7 years of Java 8+ experience are needed.

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 About the job
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 At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Product intro Zephyr Enterprise is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. Go to our product page if you want to know more about <a class="XfXlvipTSrxjPDmBIXpWhHUCdAMDxlRIsg " target="_blank" href="https://smartbear.com/test-management/zephyr/" data-test-app-aware-link="">Zephyr Test Management Products | SmartBear</a>. You can even have a free trial to check it out 😊 About The Role Senior Software Engineer Product Support As a Senior Software Engineer, you will be integral part of this transformation and will be solving challenging customer escalated problems in timely manner. <ul><li>Reporting into the Support Manager you will be required to solve the customer escalated issues on priority and assist the Support team in problem resolution by hands-on participation, effectively communicate status, issues, and risks in a precise and timely manner.</li><li>You will debug the customer issue using the application code and provide the patch for the customer when it required.</li><li>You will interact with Engineering, QA and Support team while working on the Support escalated Cases. </li><li>We are looking for someone who can debug within the application code and provide solution to customer reported issues.</li><li>Also should be able to talk to customer in the call and provide technical explanation on their issue.</li><li>Also should provide the detailed RCA on the problem.</li><li>Should be able to provide the customer patch when needed.</li><li>Have 4-7 years of experience with hands on experience working in Java 8 platform or higher and hold a Bachelor’s Degree in Computer Science, Computer Engineering or related technical field required. </li></ul>
Note- Should be able to provide on-demand weekend support Willing to do rotational shift and on call. Why you should join the SmartBear crew: <ul><li>You can grow your career at every level.</li><li>We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.</li><li>We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.</li><li>We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.</li><li>We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. </li></ul>
Did you know: <ul><li>Our main goal at SmartBear is to make our technology-driven world a better place.</li><li>SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.</li><li>SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.</li><li>We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. </li></ul>
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 
 
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