<p>World Leading Games QA, Localization, and Audio Services. The pre-eminent choice for the global gaming sector.</p>

Universally Speaking


Sales Account Manager

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Sales Account Manager focusing on new business development in gaming industry. Must have strong communication, relationship building, and analytical skills. Experience in Strategic Business Development or Client Services is preferred.

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<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div><p></p><h3>                                                                  Our Vision</h3><p>A world-class partner to the games industry, trusted to deliver the highest quality services&nbsp;with passion, expertise and agility&nbsp;</p><h3>                                                                  Our Purpose</h3><p>To serve our partners by enhancing the experience of gamers across the world&nbsp;through our passionate and expert team.</p><h3>                                                                  Our Values</h3><p>                                                            Quality, Passion, Agility, Customer Focus, Teamwork.</p><p></p><h3>Role</h3><p>The Sales Account Manager is responsible for developing new business relationships and serving as the first level of support to prospective and existing clients.</p><p></p><h3><strong>Location</strong></h3><p>This role is a full-time hybrid.</p><p>Location: Offices based in Liverpool City Centre and Wyboston, commutable to either office.</p><p></p><h3><strong>Responsibilities&nbsp;</strong></h3><ul><ul><ul> <li>Develop an effective understanding of the capability, benefits, and competitive advantages of Universally Speaking services.</li> <li>Identify prospective customers and individual organizations to focus on sales activities.</li> <li>Develop new client relationships via cold calling, Internet, and trade shows.</li> <li>In coordination with Sales Management, identify, qualify, develop, and close sales opportunities.</li> <li>Promote and educate clients regarding Universally Speaking service streams.</li> <li>Provide customer support and manage client expectations in liaison with the Project teams and Senior Management. </li> <li>Manage and control pricing and contractual issues by developing a thorough understanding of company procedures and working model, alongside Heads of Services.</li> <li>Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service.</li> <li>Deliver outstanding presentations and meetings with clients to create engagement and map and clarify client needs.</li> <li>Be a key contributor to multi-service bids and proposals working with Sales and Service Line Leads.</li> <li>Update Pipedrive to maintain accurate customer insight and feedback.</li> <li>Perform other special projects or duties when required.</li> </ul></ul></ul><p></p></div></section><section aria-labelledby="job-requirements-title" class="styles--3vx-H" data-ui="job-requirements"><h2 id="job-requirements-title">Requirements</h2><div><h3></h3><ul><ul><ul> <li>Minimum bachelor’s degree or its equivalent.</li> <li>High level of communication skills in English (written and spoken).&nbsp;</li> <li>Ability to build and maintain relationships.</li> <li>Motivated with a proactive attitude.</li> <li>Results-driven, ability to work independently and take ownership.</li> <li>Good analytical skills needed to project revenues, monitor budgets and other necessary calculations.</li> <li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li> <li>Experience in Strategic Business Development and/or Client Services/Account Management as a long-term career path.</li> <li>Previous Sales/Business Development/Account Management experience preferably in the Gaming Industry or similar. </li> <li>Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service.</li> <li>Experience of working under Non-Disclosure Agreements and understanding the impact of the confidentiality involved.&nbsp;&nbsp;</li> </ul></ul></ul></div></section><section aria-labelledby="job-benefits-title" class="styles--3vx-H" data-ui="job-benefits"><h2 id="job-benefits-title">Benefits</h2><div><ul> <ul><li>Training for progression.&nbsp;</li></ul> <ul><li>Wellbeing Portal including Live Chat and Support.&nbsp;</li></ul> <ul><li>Social events and celebrations.&nbsp;</li></ul> <ul> <li>Structured Commission scheme max of 20% of salary earning potential per Annum.&nbsp;</li> <li>Competitive basic salary + commission.</li> </ul> </ul></div></section>