Sqaure Enix America

Operations Support, Night Agent

CRM & Membership Coordinator

<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

Tencent

Learning & Culture Intern

King

Product Director | Catalog Games

Director Game Economy Design

Activision

Senior Risk Management Analyst

Senior Principal Software Engineer

Warner Bros. Games

Senior Machine Learning Engineer

Growth and Innovation Intern

Software Engineer

Aristocrat Gaming

CRM Lifecycle Manager - Gaming

This internship within Tencent's Culture & Learning team focuses on employee development and cultural engagement.  Responsibilities include developing learning materials (PowerPoint presentations, e-learning modules, etc.), managing learning operations (invitations, records), participating in culture and DEI project implementation, collaborating on multimedia content creation (videos, posters, blogs), and designing promotional materials.  The ideal candidate is a Bachelor's or Master's student in HR, Communications, or a related field, possessing strong communication, content creation, and collaboration skills, along with experience in design software (Photoshop, Canva, video editing).

Senior Level Designer

Senior Client Programmer

Backend Development Intern

Japanese Localization Specialist

Product Support Engineer

Senior Games User Researcher

Marketing Manager

Senior HR Generalist

Game Operations (Event Operations) - Honor of Kings

<div data-automation-id="jobPostingDescription" class="css-oplht1"><p style="text-align:inherit"></p><h1><b><u>Business Unit</u></b></h1>The S3 HR and Management Line follows a "User-Focused and Employee-Oriented" philosophy and employs a three-pillar HR organization model. By offering "productized services and marketized management," the S3 HR and Management Line provides comprehensive support for developing Tencent's organization, talent, and culture, enabling employees to grow with the company.<p style="text-align:inherit"></p><h1><b><u>What the Role Entails</u></b></h1><p style="text-align:inherit"></p>This intern position will be part of the Culture &amp; Learning team looking after employees development as well as culture engagement initiatives. During the internship, you will be supporting different learning and culture related programs to facilitate our employees' development and create an inclusive environment where everyone voice is heard and respected.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><div></div><div><div><h1><b><u>Responsibilities</u></b></h1><ul><li><p><span>Support the development of different learning materials including but not limited to powerpoint decks, guidelines, e-learning modules and etc. </span></p></li><li><p><span>Assist in learning operation such as drafting learning invites, sending invitations, managing learning records and etc. </span></p></li><li><p><span>Participate in the design and implementation of culture, employee engagement and </span><span>Diversity, Equity &amp; Inclusion related projects.</span></p></li><li><p><span>Collaborate with different business and support teams to create high-quality cultural stories with the use of different multimedia such as videos, posters, blogs.</span></p></li><li><p><span>Draft and design posters, banners and emails to promote learning and culture related programs </span></p></li></ul></div></div><p style="text-align:inherit"></p><h1><b><u>Who We Look For</u></b></h1><p style="text-align:inherit"></p><div></div><div><div><h1><b><u>Requirements </u></b></h1><ul><li><p><span>Bachelor or Master student in HR or Communications or related major.</span></p></li><li><p><span>Great communicator and willing to interact with employees to understand their needs.</span></p></li><li><p><span>Excellent in content creation such as employee stories, visuals, infographics and promotion materials. </span></p></li><li><p><span>Able to work independently with s</span><span>trong collaboration skill and team spirit.</span></p></li><li><p><span>Love to learn and eager to explore new things.</span></p></li><li><p><span>Experience in using Photoshop, Canva and video editing software.</span></p></li><li><p><span>Fluent in both spoken and written English; Mandarin is a plus.</span></p></li></ul></div></div><p></p><h1><u><b>Equal Employment Opportunity at Tencent</b></u></h1><p>As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.</p><p></p></div>

Paid - Game Dev Bootcamp

Paid - Fullstack Game Development Bootcamp

Follow Mayank - career advice

Follow Mayank Grover for game development resources

For Laid-Off Gaming Professionals

Scholarship for Laid Off Gaming Professionals

For College Students

Scholarship for College Students

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Paid - Game Programming Patterns

Paid - Game Programming with Programming Patterns

Scholarship for Laid-Off Gaming Professionals

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

The Operations Support Agent is a crucial member of the operations team, responsible for crafting text for in-game and website communications, coordinating global operations and support teams, and providing translation and operational support.  The role involves ensuring world-class player treatment by coordinating between customer support and development teams, translating key information to resolve bugs and customer issues. Responsibilities include translating customer-facing notifications, social media posts, and internal communications between Japanese and US staff.  This includes translating news, reports, tickets, player reports, and other documentation.  The agent utilizes company tools for direct and indirect customer support while maintaining confidentiality of proprietary information.  The position requires working non-traditional hours (8 pm to 5 am, including weekends) to communicate with personnel in different time zones.

<main class="styles--2d3Fz" role="main"><div class="styles--D5pLK styles--eqtxl"><div class="styles--Dwye-"></div></div><section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div><p>The Operations Support Agent is a key member of the operations team, crafting text for in-game and website communications, coordinating global operations and support teams, and providing translation and operational support to internal teams.&nbsp; </p><p>Additionally, the agent helps ensure that our players get world-class treatment by coordinating between customer support teams and development teams, translating and passing on key information needed to resolve bugs and other customer support issues.</p></div></section><section aria-labelledby="job-requirements-title" class="styles--3vx-H" data-ui="job-requirements"><h2 id="job-requirements-title">Requirements</h2><div><p><strong>Essential Duties and Responsibilities</strong></p><ul> <li>Provides translation of customer-facing in-game notifications, social media posts, and more.</li> <li> Help communicate game bugs, customer issues, and community feedback to teams in Japan.</li> <li>Provides translation and coordination for communication between Japanese staff and US staff. </li> <li>Translates news announcements, special reports, troubleshooting tickets, player reports, records, and other documentation.</li> <li>Utilize company tools to provide both direct and indirect support to customers.</li> <li>Maintains confidentiality of all proprietary information including but not limited to customer account information and network information.</li> <li>Must be able to work non-traditional hours (typically 8 pm to 5 am and including weekends) in order to communicate with personnel in different time zones. </li> <li>Other duties as required.</li> </ul><p></p><p><strong>Knowledge and Experience</strong></p><ul> <li>Minimum High School diploma, 4-year degree at an accredited university preferred.</li> <li>Fluent or near-fluent in English, and business-level Japanese.</li> <li>Experience with mobile and online games professionally or personally.</li> <li>Strong writing ability in English and Japanese.</li> </ul><p></p><p><strong>Competencies, Skills, and Attributes</strong></p><ul> <li>Job Knowledge</li> <li>Independence</li> <li>Productivity</li> <li>Quality </li> <li>Positive and professional demeanor</li> <li>Excellent communication skills</li> <li>Teamwork</li> <li>Adherence to policies</li> <li> Problem-solving</li> <li>Analytical</li> <li>Process improvement</li> <li>Project management</li> </ul><p>&nbsp;<strong>Travel</strong></p><ul><li>This position does not require travel.</li></ul><p></p><p><strong>Supervisory Responsibility</strong></p><ul><li>This position has no supervisory responsibilities.</li></ul><p></p><p><strong>Physical Demands</strong></p><ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, see, and move around the facilities. This would require the ability to lift files/boxes, open filing cabinets, file, bend, twist, and stand on a stool as necessary. Must be able to lift up to 20 pounds. This expectation holds true for the current work-from-home environment.</li></ul><p></p></div></section><section aria-labelledby="job-benefits-title" class="styles--3vx-H" data-ui="job-benefits"><h2 id="job-benefits-title">Benefits</h2><div><p></p><p></p><p><strong>Annual Salary:&nbsp;$28.00 per hour</strong></p></div></section><div class="styles--2z_5t"><div class="styles--35QFH"></div><div class="styles--1E_FM"></div></div></main>