Ringtail Interactive is the parent company of businesses within the games industry. Our aim is to create a combination of companies with strong synergies, complementing and supporting each other in growth.Our portfolio is made up of Ringtail Games and Ringtail Technology. Above all else, we are empowered by the shared passion we have for creating awesome games.

Ringtail Interactive

Live Producer - Team 3

Lead Narrative Designer - Team 3 (Freelance or permanent)

Senior Marketing Artist - Team 3

Live Service Manager - Team 3

Senior DevOps Engineer - Lemur

Mid/Senior Blockchain Engineer - Lemur

Sorare 

Player Experience Specialist

Rocket Science


Software Engineer - Backend

GameChanger 

Product Design Manager, Core Services

FitXR

Freelance / Contract VFX Artist (Unity)

Starbreeze Studios

Gameplay Programmer (Project Baxter)

Framestore

Crowd TD- January to March 2025

EveryMatrix

Senior Front-end Developer

11 bit studios


Community Specialist (Marketing & Communications)

Sorare seeks a Player Experience Specialist to provide world-class support to its users.  Responsibilities include handling 100+ support tickets daily, identifying and escalating common issues, collaborating with product and tech teams, updating the Help Center, and mentoring new hires.  The ideal candidate possesses excellent communication skills, patience, and problem-solving abilities.  Experience in customer service or startups is a plus, as is knowledge of sports, gaming, NFTs, and blockchain technology. This role requires weekend coverage (Thursday-Monday) and a hybrid work schedule in NYC.

Come join the team responsible for creating the future of fantasy football, basketball, and baseball. #OwnYourGame

Brand Artist - Internship

Senior Software Engineer, iOS

Head of People

Head of Design

<div class="_descriptionText_4fqrp_201">At Sorare, we bet on passionate and innovative people! Are you looking for an empowering environment to grow professionally and personally? Join us in this tremendous adventure!<h2> Our Mission</h2>Sorare is a fantasy sports gaming experience and marketplace featuring officially licensed digital player cards. With Sorare you build legacy teams –&nbsp; buying, selling, collecting and trading player cards -- and compete with them in free-to-play fantasy games to win rewards week over week and season over season, just like a professional sports owner.Sorare is revolutionizing digital sports fandom, and now has over 3,5 million users across 180 countries. More than 300 iconic teams, clubs, and organizations including the Premier League, La Liga, Bundesliga, Serie A, MLS, NBA, NBPA, MLB, MLBPA, and many others have partnered with Sorare to build the next sports entertainment giant.<h2> Our Journey</h2>Sorare was founded by Nicolas Julia and Adrien Montfort in 2018 in Paris to bring sports fans across the globe closer to the players, teams, and leagues they love.With 130-plus employees across France and US, Sorare is one of Europe’s fastest-growing startups and recently raised a $680 million Series B funding round from world-class investors including SoftBank, Accel, and Benchmark. Sorare also has athletes Serena Williams, Zinedine Zidane, Rio Ferdinand, Antoine Griezmann, Gerard Piqué, Blake Griffin, and Rudy Gobert among its investors, ambassadors, and advisors.<h2>Our Values</h2><ul style="min-height:1.5em"><li>Own your game: Think and act like an owner, and expect your teammates to do the same. You are an “entrepreneur” empowered to make decisions and own the outcomes.</li></ul><ul style="min-height:1.5em"><li>Build with the fans, and for the fans: Have an obsession for high-quality user experiences. Engage our community with transparency to build trust and learn from the fans to deliver effective changes.</li></ul><ul style="min-height:1.5em"><li>Run fast: Take bold risks and outpace the competition in an ever changing environment. Have a bias for action (connected to team goals) and strive to ship and iterate.</li></ul><ul style="min-height:1.5em"><li>Have fun and bring joy: Sports have the power to unite people around the world, and as fans ourselves, we believe it is a privilege to work in this industry.</li></ul><ul style="min-height:1.5em"><li>Win as a team: We are all in this together as one team, win or lose. Inspire your teammates to always be better.</li></ul>Please note that Sorare is a hybrid work company; employees are required to be in office 3 days a week.&nbsp;<h2>&nbsp;As a Player Experience Manager at Sorare, you will:</h2>Sorare is seeking a Player Experience Specialist to join the Player Experience team. Sorare’s Player Experience team plays a critical role in assisting players throughout their entire Sorare experience, including players who are just joining Sorare and may not understand the process, to players with more experience who have more nuanced and difficult problems to solve. This includes a close partnership with engineering &amp; product to address bugs or technical issues that may impact the entire player base.As a Player Experience Specialist your main mission is to support our users to ensure that their problems are solved, their questions are answered, to ensure Sorare is able to deliver a world-class player experience and continue to build on our existing brand reputation. Sorare is a collaborative and team oriented environment.&nbsp;This is weekend coverage, the working days will be Thursday - Monday.You will become an expert in Sorare products. You will learn to identify problems, solve them efficiently, and elevate them to other team members when necessary if you cannot solve them yourself.By becoming an expert in Sorare and our products, and helping us grow our worldwide community of players, you will create opportunities for yourself within Sorare.<h2>Responsibilities:</h2><ul style="min-height:1.5em"><li>Ability to solve an upwards of 100 or more customer support tickets per day</li><li>Learn to identify common problems (e.g. multiple tickets, same issue) and escalate to propose solutions for operational efficiency</li><li>Escalate tickets and customer support needs as needed (e.g. tier two support, trust &amp; safety, engineering, etc.)</li><li>Communicate with product and tech teams effectively via actionable information (i.e. not just what is happening but also the implications) to ensure they have the proper context to fix problems</li><li>Maintain and update our Help Center articles and knowledge base</li><li>Support operational efficiency of the team by helping to build on our existing processes, act as a mentor to new hires through an onboarding plan and participate in hiring as needed</li></ul><h2>The ideal candidate:</h2><ul style="min-height:1.5em"><li>Excellent written and verbal communication skills in English (additional languages skills a plus)</li><li>Strong active listening skills</li><li>Motivated: You will need to be proactive to identify, solve, and anticipate problems</li><li>Patience, professionalism, and empathy: Provide world-class support to all customers</li><li>Prior experience in customer service or startup environments is a plus</li><li>Knowledge of sports, gaming, answering social media direct messages, and/or NFTs and blockchain technology is a plus</li><li>Willingness and eagerness to learn about sports, gaming, NFT, and crypto</li><li>Experience with Zendesk or other ticketing systems are a plus</li><li>Must be willing to work in a hybrid schedule in NYC</li><li>You have an entrepreneurial spirit, demonstrating a proactive approach to problem-solving and decision-making.</li><li>You take accountability as a self starter who can work independently towards objectives</li></ul><h2>Perks</h2><ul style="min-height:1.5em"><li>Stock Options - We want all our employees to contribute to the success of Sorare and we will award stock options so you can share in our success as we grow</li><li>Health Care - Great medical, dental, and vision insurance options</li><li>Wellness Benefit - Sorare contributes to employees wellness ($80 monthly gym membership reimbursement)</li><li>Pre-Tax Commuter Benefit - Sorare covers $132 in commuter costs</li><li>Latest Tech - We cover equipment such as monitors, computer, and headphones</li><li>Lunch - Sorare will contribute to their employees lunch expenses</li><li>Unlimited Paid Time Off in addition to observed company holidays</li></ul><h2>Our Hiring Process</h2><ul style="min-height:1.5em"><li>Step 1: Recruiter Screen (30 min)</li><li>Step 2: Hiring Manager Screen</li><li>Step 3: Case Study + Panel interviews</li><li>Step 4: Reference Check &amp; Offer</li></ul>Sorare is an equal opportunity employer committed to an inclusive and diverse workplace. All applicants will be considered for employment without attention to: race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other basis prohibited by law.As we are an international company, please note we speak English in the workplace. Please apply for the role with an English CV so we can process your application.Compensation Range: $60K - $70K</div>

Seeking a Live Producer with 3+ years in live-ops management to oversee the release of new content, updates, and hotfixes. Excellent communication, project management, and deep technical understanding of game development are crucial. Experience in process development and green lighting processes is essential.

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 About Ringtail Team 3Are you driven by the desire to build something that empowers others to create and explore? Ever wish to be part of a team that is genuinely dedicated to enabling players to share their creative ideas, dreams, and visions with a global audience? If so, we have an exciting opportunity for you.We’re on the lookout for a Live Producer to join our team at Ringtail Interactive, a place where we’re pioneering the future of creative gaming. SCAPE, our flagship product, is an innovative, community-driven platform built from the ground up to be the quintessential virtual world! SCAPE will facilitate exploration, creation, collection, and discovery, equipping players with an extensive array of design tools, and enabling them to craft games, experiences, and much more. Creators can confidently share their work with the world, secure in the knowledge that their creations are protected and, most importantly, remain their own.Our team stands out for its innovation and excitement about the future we’re building. If you’re feeling inspired by what you’ve read and would like to join it, we’re eager to hear from you! About the roleAs the Live Producer you are the translation layer between our players and the development team. You are creating the plan for how to roll out what the developers have created to the players – while making sure internally everyone is aligned on the plan.You will be the owner of the quality of our live service. You have great knowledge on when to schedule patches, how to roll out hot fixes and you know how to work with builds.You also understand how game stores, like Steam, Epic, App store and Google Play work, but you will be more than a release manager who knows how to publish. You can take the developers plans and make them a reality in our live game service, making it one of the best in the business.Knowledge about prioritizing features and fixes is also a critical skill you have – after all, we can’t patch every day.Last but not least, you make sure all processes are followed to ensure quality targets are achieved before things are green lit and make it out to the players.Your day-to-day as a Live Producer You will be working closely with the Game Director and Technical Director to take the work done by our developers and creating a plan for how that rolls out to our players. Among your responsibilities is monitoring the Game’s performance and feedback from players, you plan release schedules for new content, updates and hot fixes. You collaborate closely with the community managers and work on community engagement. You address issues of all kinds on the player’s behalf and use player data to take informed decisions about future updates and features. At the end of the day, we're looking for someone that takes the dev plans and knows what to do to make our live game service one of the best in the business!<ul>
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</ul>Requirements&nbsp;<ul>






 <li>3+ years in live-ops management or production.</li>






 <li>You have excellent communication skills, breaking down complicated tasks into manageable pieces of information comes easy to you.</li>






 <li>You have senior level experience in project and product management over the full lifecycle of a software product.</li>






 <li>You have a deep technical understanding of game development and release cadence.</li>






 <li>You have experience in process development and improvement.</li>






 <li>Comfortable with green lighting processes to align on quality standards and a confident understanding of what ‘good looks like’.</li>






 <li>Experience managing cross functional teams and working in an international environment.</li>






 <li>Understanding the ins and outs of app stores like Steam, Epic, App Store, Google Play, etc.</li>
</ul> Good to have <ul>






 <li>Previous leadership or managerial experience</li>
</ul> Personal traits<ul>






 <li>Showing a positive attitude and strong passion for problem-solving in a team environment</li>






 <li>Being honest and brave, working with transparency and feedback to uphold a great team culture</li>






 <li>Collaborative and consensus-driven approach</li>






 <li>Not afraid to dig in, we at ringtail are proud of our core mentality to support where we are needed instead of focusing on only one area.</li>
</ul> <h5>
About Ringtail Interactive
</h5>Ringtail Interactive is at the forefront of redefining what’s possible in game development, supported by a small yet rapidly expanding team. Our diverse departments are hard at work on various projects, ranging from a high-quality game platform designed for creators of all backgrounds to our groundbreaking Anything-to Anything technology – and that’s just the beginning.Our team comprises a global community of seasoned professionals, all united by a shared passion for gaming. As we continue to strengthen our core team, we’re poised to take significant steps in shaping the future of our projects. Every member of our team can make a tangible impact on the products we share with the world, fostering a culture where innovation and collaboration are at the heart of everything we do.&nbsp;&nbsp;<ul>
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