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Analyst

Senior Site Reliability Engineer

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VGW seeks a Senior Site Reliability Engineer to ensure the reliability of its systems as it develops new games.  This role involves building a new platform system from the ground up, emphasizing reliability. The team utilizes cloud-native practices (CI/CD, IaC, O11y, CyberSec), a container-based architecture on EKS, Amazon Aurora, CloudFront, and S3.  Infrastructure is managed with Terraform and Github Actions for CI/CD.  Responsibilities include implementing and coaching on Google SRE principles, Infrastructure as Code, and CI/CD technologies.

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<div class="job__description body"><div>Senior Site Reliability Engineer
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.&nbsp;
We have an exciting opportunity to join our&nbsp;Engineering&nbsp;team in&nbsp;Poland&nbsp;and are currently looking for a Senior Site Reliability Engineer&nbsp;to join the team. 
You'll focus on ensuring the reliability of our systems as we bring new games to life. This is an exciting opportunity to work on developing a new platform system, building reliability from the start.&nbsp;
What you should know about our Engineering team:
<ul>
<li>We make room to do things the right way</li>
<li>You own your projects: you build it, you ship it, you run it</li>
<li>We were born in the cloud: practices and principles like CI/CD, IaC, O11y and CyberSec are part of what we do</li>
</ul>
In terms of our tech stack, we’re container-based, running on EKS supported by Amazon Aurora, CloudFront and S3 for our front-ends. Our infrastructure is provisioned with Terraform and we use Github Actions for our CI/CD.
What you will bring to the role:
<ul>
<li>Experience working as a DevOps Engineer, Systems Engineer, SRE or a related field and ready to take the next step</li>
<li>Must be proficient in the English language</li>
<li>Strong fundamental knowledge of Google SRE</li>
<li>Experience in working with Infrastructure as Code tools</li>
<li>Experience in/ knowledge of CI/CD tools and techniques</li>
<li>Experience in cloud (AWS, Azure or GCP)</li>
<li>Experience in OpenTelemetry is desired</li>
<li>Experience in implementing, coaching and sharing a strong understanding of Google SRE.</li>
<li>Experience in implementing, coaching and sharing their strong understanding of Infrastructure As Code, as well as integration and deployment technologies: CI &amp; CD</li>
</ul>
About VGW
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.
With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.
As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.
At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.
Why VGW?
At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.
Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.
We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.&nbsp;&nbsp;
But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.
It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things.&nbsp;
If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.
Find out more at <a href="http://www.vgw.co">www.vgw.co</a></div><div><a href="https://www.vgw.co/wp-content/uploads/2023/03/CandidatePrivacyPolicy_Final-1.pdf" target="_blank">Privacy Policy</a></div></div>

This role requires a skilled SCCM Architect with 10+ years of experience in large enterprise environments. Responsibilities include solution design, implementation, and maintenance of a Client Management solution for a Digital Plant Infrastructure, ensuring system performance and stability. Strong knowledge of SCCM, SQL, and ITIL processes is essential.

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 Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Architect / Expert in Systems Center Configuration Manager (SCCM) Environment you are working in This position is in Merck Global IT, Infrastructure Technology, Digital Workplace – Client Engineering. The Client Engineering Team provides and manages the global hardware standards (Laptops, Desktops), client images based on Windows, software packaging and distribution and security patch management processes. In addition to hardware-based client the team is also responsible for Citrix-based virtual desktops. Equipment like SCCM, Intune, WSUS and further specific tools are in-use, embedded in a global Active Directory structure what is the foundation for GPO-based Client configuration. The team works together with other infrastructure units like Network-, IAM- and Security teams, provides input and collaborates with the Global Service Desk and structures services based on requirements from application and business units. Your role You Are Responsible For <ul><li>Requirements gathering and analysis</li><li>Solution-/Process Design and technical implementation of a Client Management solution preferably based on SCCM for our Digital Plant Infrastructure in alignment with provided requirements</li><li>Run and maintain operations of the to be build Client Management environment</li> <ul><li>Ensure maximum system performance and stability and perform necessary cleanup operations in SCCM and SQL</li><li>Evaluate and introduce upcoming Feature Updates and consult stakeholders on benefits and impact</li><li>Responsible for Disaster Recovery (Backup and Restore)</li><li>Management of boundaries, boundary Groups, discovery methods, security scopes</li><li>Support daily operations in: OS- and Application Deployment, Driver- and Patch-Management</li><li>Office 365- and Windows 10 Servicing</li><li>Create and manage custom Reports</li></ul>
<li>Support in troubleshooting (incident management) and Root Cause Analysis (problem management) in case of issues</li><li>Coordination with internal teams like Service Desk, License Management and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams</li><li>Coordination with vendors and contribution to internal and external escalation management processes</li><li>Creation of related policies and global standards</li><li>Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions </li></ul>
General Skills And Qualifications Required <ul><li>ITIL processes like Incident-, Problem-, Change- and Service Continuity management</li><li>Familiarity with regulatory processes like GxP</li><li>Relevant professional experience of min. 10 years in IT in a large Enterprise environment with many thousands of users</li><li>You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies</li><li>Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas</li><li>Willingness to set yourself challenging goals to achieve superior performance</li><li>Responsibility for the improvement of all products, services, processes and working routines within your working area </li><li>Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations</li><li>Capability to work independently into new unknown subjects</li><li>Very good and mature understanding of English in speaking and writing</li><li>You can communicate and express yourself target group oriented</li><li>You enjoy working across different teams and cultures and work constructively together in a global company</li><li>Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted</li><li>You have a sense of responsibility and pragmatism and you are working customer- and result-orientated </li></ul>
Specific Knowledge And Competencies Required <ul><li>Vendor management (communication, coordination and escalation)</li><li>Support processes with interfacing Service Desk, Field Service and 3rd level support</li><li>Scripting skills, specifically PowerShell would be of advantage</li><li>Certifications on the following technologies would be very beneficial:</li> <ul><li>Microsoft Systems Center Configuration Manager</li><li>Microsoft Intune</li><li>Microsoft SQL Server</li><li>Microsoft MCSA Client Operating Systems</li><li>Microsoft Active Directory</li><li>ITIL Foundation V3 </li></ul>
</ul>
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of our diverse team!
 
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