Senior Live Ops Designer

Senior Live Ops Designer | London | Full Time

We’re Hutch, a mobile games developer & publisher with studios in central London, Dundee and Canada. Our mission is to build the most diverse and engaged automotive gaming community on mobile. Our games have been played by over 300 million people, with new titles in development.

We believe in putting our people first. Here you can make games without sacrificing quality time with family and friends. We strive to ensure our people are happy and healthy.  

Our teams are small and empowered, they have the independence to take on creative and technical challenges together, to work collaboratively, to make great games and have fun along the way. 

We believe in; Looking after our people, small empowered teams, complete transparency, test, learn repeat, community at the core and the freedom to focus on what truly makes a difference to our players.

We’re driven by our players! Come and Join the mission!

Senior Live Ops Designer - Top Drives

We are looking for a dynamic Senior Live Ops Designer to join the team on our hugely successful Top Drives title.

As Live Ops Designer you will be responsible for developing and executing live operations strategies to drive player engagement, monetization, and long-term success of the game. Your role will involve overseeing in-game events, offers, and content updates, as well as working with analysts to optimise the game's performance and revenue using player data.

A passion for cars, motorsports and/or racing games is a bonus but, as a minimum, you will be excited and motivated by the prospect of immersing yourself in the Top Drives universe, developing a deep appreciation for why players care about this content and the creative opportunities that exist around it.

Responsibilities

• Develop and own a live ops and monetization strategy that accounts for both audience expectations, as well as the company's business goals.
• Drive the day-to-day execution of the strategy by owning the schedule, targets, and overall success of in-game sales, offers, and live events.
• Collaborate with the wider games team, including Product Managers and other Designers to prioritise and plan live ops activities.
• Own the roadmap of features and tools needed to grow, innovate and improve live ops of Top Drives, and coordinate their development with relevant stakeholders.
• Together with game analysts, conduct quantitative analysis to provide key insights into product performance and uncover opportunities for further engagement and monetization.
• Conduct A/B tests to optimise game retention, engagement and monetization metrics.
• Bring to the team an understanding of best-in-class F2P live ops activities, feature design and monetization mechanics.

• Demonstrable track record and experience in running and growing a live free-to-play mobile game.
• Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals.
• Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences.
• Deep understanding of economy and monetization design, as well as of engagement drivers in live service games.
• Strong quantitative and analytical skills with an emphasis on metrics-driven decision making.
• Comfortable taking calculated risks, learning and sharing the lessons learned.
• Extensive knowledge of live operations and monetization trends within the mobile (and wider) free-to-play business model.

Life at Hutch

Our HQ is in the heart of Shoreditch in central London. We have additional offices in Dundee and Mahone Bay, Nova Scotia. We're an agile, creative team with people at the core of our values. We reward our employees with;

• Hutch is now a 4-Day Work Week company*
• Flexible working hours
• Remote working 2 days per week
• Excellent salary
• Private health care
• Enhanced Maternity (18 weeks) and Paternity leave (6 weeks)
• Access to mental health initiatives such as private mental health coaching
• Support to learn, develop and progress within Hutch
• Free snacks and drinks
• Social events, game launch parties, Thursday night drinks and much more

*This will mean that Hutch employees will work a maximum of 4 days per week (30 hours/week) Mon-Thurs, with zero reductions in pay (compared to a 5 day working week).

Our Values

• Transparent - Being transparent and open helps us to be trusted and fosters integrity.
• Humble - When we are humble we show humility, we let go of egos and we are self-aware.
• Collaborative - We value teamwork, the spirit of collaboration and the results of working together.
• Driven - We have drive and ambition and always push for the best results rather than settling.
• Adaptable - Demonstrating the ability to adapt ultimately helps us grow and helps us thrive in different situations

We value diversity and as an equal opportunity employer we encourage applications from all suitable applicants. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Come and find out more about Hutch. We make racing games, but it’s not the only thing that drives us - https://www.hutch.io/