Senior Director of Product, QV Head of Experiential Quality, Lifestyle, ARPG & Mobile

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

This is a hybrid role.

Join us in driving the next revolution in games.

TEAM OVERVIEW

Quality Verification & Standards (QVS) is a global team leading Quality Verification, Certification, User Research, and Community PlayTesting for all EA products and external Studio partners.

We're searching for a Head of Experiential Quality for our Lifestyle (Maxis, Full Circle) and ARPG (Cliffhanger, Bioware, Motive) & Mobile Studios. You will report to the Head of Quality Verification - Lifestyle, ARPG & Mobile and be part of a dynamic team of leaders. You will lead a diverse team focused on ensuring the quality of these franchises meets expectations. You and your team will be integrated partners in the product development organization, ensuring we meet the highest standards of Quality across every experience in collaboration with the Studio Development teams.

You will demonstrate an analytical approach to assessing quality and be comfortable making data-informed & objective decisions to guide the path forward for your team, peers & partners. You understand game design and player expectations. You are collaborative, build relationships and excel at working with multiple partners. This is a very progressive, strategic role, with high impact.

Responsibilities

• Be able to create an experiential quality assessment platform together with development team and multiple partner teams including marketing, UXR, Consumer Insights.

• Assess product quality progress against expectations at regular milestones with multiple inputs from multiple teams

• Measure progress and suggest top-level actions to address progress shortfalls. Commit to predictable product quality and manage risk around it to set and deliver the best Quality practices on the Lifestyle, ARPG & Mobile

• A people manager & team leader. Set inspiring & measurable goals, guide the team toward them, and measure progress

• Set an inclusive culture. Be communicative and an agent for constructive change within QVS & your immediate team, whether through town halls, reviews, or workshops.

Qualifications

• Have shipped high-quality console titles as an Executive Producer / Lead producer with 10+ years of experience in game development.

• Influence-oriented. Excel at collaborating with other leaders and guiding the collective group to the best action, decision, or result. You have experience working with creative leaders, UXR, marketing, and quality verification teams.

• People connector who inspires others toward shared goals.

• Pioneers change

• A continuous improvement mindset.

• Can track, model, and present information in engaging ways.

US COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• Washington (depending on location e.g. Seattle vs. Spokane): º $198,100 - $311,300 USD Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.